Solution Architect - Salesforce

AGL; Melbourne; Hybrid; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Flexible working

Staff discounts

Parental Leave

Additional Leave

Wellbeing Programs

AGL Shares

Job summary

AGL is seeking an experienced Solution Architect to shape the architecture roadmap for Customer Markets, with a strong focus on Salesforce and customer engagement technologies. You will lead end-to-end design and governance, partnering with business and technology stakeholders to deliver secure, scalable solutions that align with enterprise standards.

The role requires guiding delivery teams, driving architectural consensus, and leveraging AI capabilities and modern engineering practices to

Qualifications

• Extensive experience designing and delivering Salesforce-based solutions in large enterprise environments.
• Deep expertise across Salesforce architecture, integration patterns, security, deployment strategies, and best practices.
• Knowledge of multiple Salesforce Clouds (Sales, Service, Industry, Experience, Marketing, Data Cloud).

Responsibilities

• Define and govern end-to-end solution architectures across Customer Markets initiatives.
• Shape the architecture strategy and roadmap for Salesforce and customer platforms.
• Provide architectural leadership across application, integration, information, cloud, cybersecurity, and data migration domains.
• Collaborate with business stakeholders to evaluate options, costs, risks, and design trade-offs.
• Lead architecture governance activities and ensure alignment with enterprise standards and future-state strategies.
• Guide delivery teams through solution implementation and complex transformation programs.
• Drive innovation through PoCs, emerging technologies, AI capabilities, and accelerators.
• Architect secure, scalable, customer-centric solutions that improve experiences and operational efficiency.

Skills

Salesforce design

Platform integration

Stakeholder management

Security governance

Cloud knowledge

Education

Salesforce Architecture Certification

Tools

Salesforce

AWS

Job description

Join the change. Electrify your future!

We’ve been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we’re moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you’re on-site, in the office, or somewhere in between, you’ll find opportunities to grow your career here. You’ll work with a team that’s passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.

Join the change. Electrify your future.

About the role

At AGL, we’re reimagining how technology enables better customer experiences and supports Australia’s energy future. We’re looking for an experienced Solution Architect to help shape the architecture roadmap for our Customer Markets platforms, with a particular focus on Salesforce and customer engagement technologies.

This is an opportunity to play a key leadership role in defining and governing end-to-end technical solutions that deliver business outcomes while aligning with AGL’s enterprise architecture, security, and technology strategies. Working across a range of initiatives, you’ll partner with business and technology stakeholders to drive solution design, influence strategic decisions, and help modernise our customer platforms.

What you’ll be doing

• Defining and governing end-to-end solution architectures across Customer Markets initiatives.
• Shaping the architecture strategy and roadmap for Salesforce and customer platforms.
• Providing architectural leadership across application, integration, information, cloud, cybersecurity, and data migration domains.
• Collaborating with business stakeholders to evaluate technology options, costs, risks, and design trade-offs.
• Leading architecture governance activities and ensuring alignment with enterprise standards and future-state strategies.
• Guiding delivery teams through solution implementation and complex transformation programs.
• Driving innovation through proof-of-concepts, emerging technologies, AI capabilities, and architecture accelerators.
• Architecting secure, scalable, customer-centric solutions that improve experiences and operational efficiency.

What you’ll bring

• Extensive experience designing and delivering Salesforce-based solutions in complex enterprise environments.
• Deep expertise across Salesforce architecture, integration patterns, security, deployment strategies, and platform best practices.
• Strong knowledge of multiple Salesforce Clouds, including Sales Cloud, Service Cloud, Industry Cloud, Experience Cloud, Marketing Cloud and Data Cloud.
• Proven success leading solution architecture on large-scale transformation and modernisation programs.
• Experience influencing senior stakeholders and translating technical concepts into business outcomes.
• Strong understanding of architecture governance, solution assurance, and enterprise architecture principles.
• Exposure to cloud-native architectures (AWS, Azure or GCP) and modern engineering practices.
• Knowledge of AI, Responsible AI principles, and enterprise-scale governance frameworks.
• Salesforce Architecture certifications (Application Architect and/or System Architect) and architecture frameworks such as TOGAF will be highly regarded.

We’d love to see your applications by Friday 20th November 2026.

#LI-GJ1

At AGL, we offer a wide range of benefits including:

• Flexible working: AGL offers a range of flexible working options including hybrid working and/or flexible hours.
• Staff discounts: Discountedenergyandsolar plans: Available for employees,familyand friends.
• Parental Leave: 20 weeks paid leave for the primary carer plus employer-paid superannuation on unpaid leave.
• Additional Leave: 1 week ‘Recharge Leave’ for eligible employees and salary sacrifice up to 6 weeksadditionalleave.
• **Wellbeing Programs:** Partnerships with Medibank and Fitness Passport and on-site health appointments (massage, skin checks etc.).
• AGL Shares: Up to $1000 as part of annual Share Reward plan and salary sacrifice up to $5000 of shares.

Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Docklands VIC 3008

Job Family Group

Information Technology/Digital