Social Media & Communications Officer/Administrator

St Anthony's Family Care; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Free onsite parking

Salary packaging benefits

Additional leave

Job summary

St Anthony’s Family Care in Croydon, NSW, seeks a Social Media & Communications Officer/Administrator to drive SAFC’s online presence and support marketing initiatives across services.

You will create engaging content, manage campaigns, update WordPress pages, coordinate communications, and assist with admin tasks. The role suits a recent graduate and offers diverse experience in a Not-for-Profit setting.

Qualifications

• Experience in marketing and social media management.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines.
• Experience with website maintenance (WordPress preferred) and social media management.
• Canva and/or Adobe experience.

Responsibilities

• Develop and implement social media strategies across SAFC and its services.
• Maintain and update website content with accurate information.
• Create marketing materials for digital and print with brand consistency.
• Plan and execute campaigns, events and reports with budgets.
• Produce engaging content (written, visual, video) including Canva designs.
• Coordinate internal and external communications (emails, newsletters, press materials).
• Identify audiences and develop strategies to grow brand awareness and inquiries.
• Monitor performance using Meta Business Suite, Google Analytics and GoHighLevel.
• Prepare quarterly marketing and communications reports.
• Collaborate with management to support marketing objectives.
• Support reception and admin tasks as needed.
• Assist in sourcing grants, writing applications and acquittals.

Skills

Marketing

Social media management

Content creation

Written & verbal communication

Time management

Stakeholder engagement

Tools

WordPress

Canva

Adobe

Meta Business Suite

Google Analytics

GoHighLevel

Job description

Social Media & Communications Officer/Administrator

St Anthony’s Family Care (SAFC) is a not-for-profit organisation dedicated to providing high-quality services for children and young people with disabilities. Located in Croydon, we offer a warm, inclusive environment where our team works together to make a real difference in the lives of those we support.

We are seeking anindividualto drive our social media presence, coordinate marketing initiatives and assist with administrative functions. If you have a passion for people, a flair for creativity, and the ability to juggle multiple responsibilities, this role is for you!

About the Role

You will be instrumental in taking SAFC’s public profile to the next level, bringing to life our marketing, social media, and digital presence across multiple brands and platforms.

This role would be suitable for a recent graduate.

Key Responsibilities

Marketing & Social Media

• Develop and implement social media strategies across SAFC and its individual services, creating, scheduling and managing engaging content.
• Maintain and update website content, including pages, news articles, images and digital publications, ensuring information remains accurate and relevant.
• Develop marketing materials for digital and print, including promotional collateral, newsletters, reports and other publications, ensuring brand consistency.
• Plan and execute marketing campaigns, events and expos, including coordinating suppliers, managing budgets, promoting events and preparing post-event reports.
• Create engaging written, visual and video content, including graphic design using Canva.
• Coordinate internal and external communications, including email campaigns, newsletters, media releases and promotional materials.
• Identify target audiences and develop marketing strategies to increase brand awareness, engagement and enquiries.
• Monitor social media, website and email campaign performance using Meta Business Suite, Google Analytics and GoHighLevel.
• Prepare quarterly marketing and communications reports, analysing campaign effectiveness, audience engagement and opportunities for improvement.
• Collaborate with management and service coordinators to support marketing objectives and ensure consistent communication across all services.
• Administration functions including assisting with reception, greeting visitors, tech support, room set up for meetings, assisting other departments with various needs.
• Assist in sourcing grants, writing applications and preparing acquittals.

About You

• Is passionate about marketing, social media, and digital content creation.
• Can manage multiple projects and competing deadlines.
• Is friendly, professional, and confident engaging with stakeholders.
• Has excellent written and verbal communication skills.
• Can work independently with strong time management and attention to detail.
• Has experience in website maintenance (WordPress preferred) and social media management.
• Has Canva and or Adobe experience.
• Quick to learn, evaluate, and adopt emerging software and digital tools. Has experience in reception, administration, or customer service roles.

Why Join Us?

• A supportive, friendly, and purpose-driven team environment.
• Additional leave.
• Free onsite parking.
• Salary packaging benefits available as a not-for-profit organisation.
• An opportunity to make a meaningful impact in the community.

Please note: Successful applicants will be required to undergo a Working with Children Check, and NDIS Clearance Check.

We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.

St Anthonys Family Care is committed to ensuring the safety and wellbeing of children, young people and vulnerable adults and has zero tolerance of abuse.

Every person employed or volunteering at SAFC, has a responsibility to understand the specific role they play individually and collectively, to ensure a safe and appropriate environment for users.