Social and Digital Communications Support Officer

City of Darwin; Darwin; On-site; AUD 77,000 - 83,000; Full time

Benefits offered by this job

6 weeks annual leave

15 days personal leave

Wellbeing program

Employee assistance counselling

Job summary

City of Darwin is seeking a Social and Digital Communications Support Officer to join the Marketing, Communications and Engagement team in Darwin. You’ll help bring our stories to life across social media, our website and other digital channels while supporting a busy team.

You will contribute to digital marketing strategy, manage content, write copy, and assist with Drupal CMS and advertising bookings. The role offers a base salary and generous leave and wellbeing provisions.

Qualifications

• Certificate IV in Marketing, Communication, Digital Marketing, or an equivalent qualification and/or experience.
• Minimum of two years' experience in a similar role.
• Current driver licence and working with children clearance eligibility (Ochre Card).

Responsibilities

• Contributing to City of Darwin's digital marketing strategy, including website maintenance, social media management, new media campaigns, and search engine optimisation.
• Developing and implementing social media activities that keep our channels contemporary and on trend.
• Assisting with content management systems, such as Drupal.
• Writing and editing engaging copy for websites, intranet, EDMs, publications, and social media.
• Coordinating advertising bookings across traditional and digital channels.
• Evaluating and reporting on the effectiveness of communications, marketing, and engagement activities.
• Providing administrative support to the team, including work program forecasting, financial processing, and record keeping.

Skills

Social media

Copywriting

Editing

Communication

Teamwork

Education

Certificate IV in Marketing/Communication/Digital Marketing

Tools

Drupal

Job description

See more about the role below, including the responsibilities and skills we are looking for.

Social and Digital Communications Support Officer

Darwin, Australia

Reference: 6930956

Bring Darwin's story to life - one post, one campaign, one click at a time!

Are you a creative storyteller with a passion for social media and digital content? City of Darwin is looking for a Social and Digital Communications Support Officer to join our Marketing, Communications and Engagement team.

About the role

In this role, you'll support the development and delivery of digital communication activities for City of Darwin's programs, events, and services. You'll help bring our brand to life across social media, our website, and other digital channels while providing administrative support to a busy, high-performing team.

What you'll be doing

• Contributing to City of Darwin's digital marketing strategy, including website maintenance, social media management, new media campaigns, and search engine optimisation.
• Developing and implementing social media activities that keep our channels contemporary and on trend.
• Assisting with content management systems, such as Drupal.
• Writing and editing engaging copy for websites, intranet, EDMs, publications, and social media.
• Coordinating advertising bookings across traditional and digital channels
• Evaluating and reporting on the effectiveness of communications, marketing, and engagement activities.
• Providing administrative support to the team, including work program forecasting, financial processing, and record keeping.

About you

To succeed in this role, you'll have:

• A Certificate IV in Marketing, Communication, Digital Marketing, social media, or an equivalent qualification and/or experience, and/or a minimum of two years' experience in a similar role.
• A current Class C Driver Licence.
• A current NT Working with Children Clearance (Ochre Card), or the ability to obtain one.
• The ability to obtain a National Police Records Check.
• Strong writing, editing, and communication skills.
• A collaborative mindset and the ability to work effectively within a team.

Why City of Darwin?

Your hard work will be rewarded with a competitive remuneration package and 6 weeks annual leave and 15 days of personal leave. This position has a commencing base salary of $77,294 - $82,996 per annum plus 12% superannuation. As a permanent employee you also get access to our wellbeing program, employee assistance counselling program and receive 17.5% additional pay when on annual leave.

For further information regarding this role, please read full position description or contact Emma-Jane Edwards (Executive Manager Marketing, Communications and Engagement) on 08 8980 0651 during business hours.

City of Darwin Talent Acquisition Team can be contacted via:

Applications close at 5pm on Friday, 25 Sept 2026.

Only shortlisted applicants will be contacted after the closing date.

By 2030 we will be even bigger and better and will be known as a vibrant, creative, innovative, connected, healthy and environmentally responsible city.

Great Reasons To Work With Us

There are many great reasons to choose the City of Darwin as your next employer and even more reasons to stay once employed.

Contact Us

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