Construction Officer - Road Construction

Publicroles; Ballina Shire; On-site; AUD 70,000 - 90,000; Full time

Job summary

Smokemart & Gift Box, part of Viva Energy group, is seeking a Store Manager in Australia. You will lead day-to-day operations, ensure customer focus, and drive sales performance.

The role requires training and coaching of staff, maintaining safety standards, and delivering high service levels in a fast-paced retail environment.

Qualifications

• Previous experience managing a retail store.
• Strong leadership and team coaching skills.
• Excellent customer service and communication abilities.

Responsibilities

• Oversee daily store operations to ensure efficiency and customer focus.
• Motivate and coach staff to meet sales objectives.
• Ensure health and safety compliance and maintain visual merchandising.
• Monitor inventory levels and place orders as needed.
• Address customer queries and resolve complaints professionally.

Skills

Customer service

Team leadership

Sales driven

Communication

Job description

Smokemart & Gift Box – Store Manager

Smokemart & Gift Box – Store Manager Who We Are For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team.We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide! Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia. More about you – Store Manager Responsible for running day to day operations of the store and ensuring it is customer focussed, efficient and cost-effective. As the leader for the store, you will be responsible for maintaining high operational and organisational standards, training and continuous coaching of team members and creating a pleasant environment for both customers and team members. Key Responsibilities: Oversee the daily operations of the store, making sure it runs smoothly and effectively Motivating the team to meet sales objectives by training and mentoring staff Ensuring store compliance with health and safety regulations Monitoring inventory levels and ordering new items Hiring, training, developing and overseeing new staff Maintain outstanding store conditions and visual merchandising standards Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner The successful applicants will also have Proven ability to manage and lead within a fast-paced environment Excellent organisational, time management and multitasking skills Critical thinker and problem-solving skills A happy, friendly and energetic personality A desire to deliver high quality customer service A current/validpolice checkor a willingness to obtain if successful Would you like to know more? If your passionate about customer service and want to build a career with an iconic brand,