SMB Tech Solutions Account Manager – Tamworth

Telstra Corporation; Tamworth; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Performance pay

Work-life balance

Learning opportunities

Mentoring and coaching

Parental leave benefits

Wellbeing program

Additional leave days

Product discounts

Laptop supplied

Exposure to emerging technologies

Job summary

Telstra Corporation in Tamworth is seeking an Account Manager to service small and medium businesses across Northern NSW. You will build trusted relationships, understand client needs, and connect them with technology solutions to drive growth, productivity, and connectivity across multiple sites.

You will work with a team that values proactive engagement, learning, and delivering real customer value. This role offers a stable permanent position in regional NSW with opportunities to advance

Qualifications

• Experience in account management, telecommunications, ICT, business sales or customer-facing roles.
• Understanding of small and medium business customers.
• Strong communication, organisation and problem-solving skills.
• Willingness to learn and be coached.

Responsibilities

• Build and maintain strong relationships with local business customers
• Understand each customer’s business, goals and technology needs
• Manage and grow a portfolio through proactive customer engagement
• Identify opportunities that deliver genuine value and better business outcomes
• Connect customers with the right technology solutions and specialist support
• Develop new relationships through warm and cold calling
• Maintain consistent communication, follow-up and customer care
• Contribute positively to team performance, culture and business growth

Skills

Account management

Telecommunications

ICT

Business sales

Customer-facing roles

Job description

Telstra Corporation in Tamworth is seeking an Account Manager to service small and medium businesses across Northern NSW. You will build trusted relationships, understand client needs, and connect them with technology solutions to drive growth, productivity, and connectivity across multiple sites.

You will work with a team that values proactive engagement, learning, and delivering real customer value. This role offers a stable permanent position in regional NSW with opportunities to advance