Slots Sr Gaming Technician

Red Hawk Resort + Casino; Casino; On-site; AUD 34,000 - 52,000; Full time

Job summary

Red Hawk Resort + Casino in Australia seeks a skilled Gaming Technician to maintain and repair electronic gaming devices (EGDs) on the casino floor. You will handle setup, preventative maintenance, and on-site inspections.

The role requires physical ability and a basic electronics background, with adherence to gaming regulations to ensure uptime and guest satisfaction.

Qualifications

• High school diploma or GED required.
• At least one year slot technical experience required.
• Electronics degree preferred.
• Must be able to frequently lift and/or move up to 100 pounds.
• Must be at least 21 years of age.

Responsibilities

• Maintains and repairs electronic gaming devices (EGDs) and related hardware.
• Performs setup and checkout of new EGDs.
• Assists in breakdown, relocation and setup of EGDs and stands.
• Verifies jackpots when system is down and assists operations.
• Keeps knowledge of local gaming laws and internal controls up to date.
• Demonstrates proficiency with EGD testing and troubleshooting equipment.
• Performs preventive maintenance and repairs up to PCB level.
• Escalates disputes and assists guests and floor staff as needed.

Skills

Slot technician experience

Electronics knowledge

Electrical repair

Education

High school diploma or GED

Electronics degree preferred

Tools

Test meters

EGD test equipment

Job description

• Handles floor repair and proper preventative maintenance of all EGDs, including cleaning, overhauls, etc., in accordance with gaming regulations.


• Handles the initial setup and checkout of new EGDs.


• Assists Management in the breakdown, relocation and setup of EGDs and stands of relocated EGDs.


• Assists Slot Floor people in verifying jackpots as needed when system is down (manual mode).


• Assists in ensuring EGD integrity when jackpots occur and at other times requested by Operations management.


• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures.


• Brings disputes and unusual guest activities to the attention of the shift manager.


• Promotes positive guest relations through prompt, courteous and efficient service.


• Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions.


• Instructs Gaming Technicians and Apprentice Gaming Technicians on the technical aspects of gaming device repair.


• Performs immediate, periodic and overhaul maintenance on EGDs, equipment, hardware and peripheral attachments.


• Identifies and isolates electronic faults at board level.


• Assists floor personnel upon demand from time to time in guest service and disputes.


• Demonstrates proficiency in the use of test metering devices as well as use of all EGD test and troubleshooting equipment.


• Performs maintenance and repair functions to electrical/electronic faults on EGDs up to the printed circuit board level.


• Researches and diagnoses EGD malfunctions.


• Performs repairs and preventative maintenance of gaming systems (progressive systems and accounting systems)


• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or GED required.


• At least one year slot technical experience required.


• Electronics degree preferred.


• Must be able to frequently lift and/or move up to 100 pounds.


• Must be at least 21 years of age.

Equal Opportunity Employer
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