Sleep Coach: Help People Sleep Better (Full-Time)

ResMed Inc.; Newcastle; Vor Ort; AUD 60.000 - 76.000; Vollzeit

Benefits dieser Stelle

Meaningful work

Full training

Career pathways

Supportive team culture

Employee Assistance Program

Staff discounts

Employee benefits

Zusammenfassung

ResMed is looking for a Sleep Coach in Newcastle, NSW to turn retail skills into meaningful healthcare support. You’ll be the face of ResMed in our Kotara clinic, delivering exceptional customer experiences and guiding customers on sleep health journeys.

This full-time role offers 38 hours per week with full training, career progression within a global health leader, and a supportive team culture. You’ll help customers choose products, support therapy journeys, and contribute to clinic growth.

Qualifikationen

• Retail, customer service, or customer-facing sales experience.
• A genuine passion for helping people and delivering exceptional service.
• Strong listening and communication skills.
• Confidence building relationships and identifying customer needs.
• A sales-focused mindset with a desire to achieve goals.
• A positive and collaborative approach to teamwork.
• Strong organisational skills and attention to detail.
• Confidence using technology and point-of-sale systems.
• Healthcare, pharmacy, medical device, or sleep therapy experience is beneficial but not essential. We provide comprehensive training and support to help you succeed.

Aufgaben

• Welcome customers, understand their needs, and provide tailored solutions.
• Support customers throughout their therapy journey with education and ongoing coaching.
• Achieve individual and clinic sales targets through genuine customer engagement.
• Follow up with customers to build relationships and support successful therapy outcomes.
• Fit customers with masks and equipment following training.
• Maintain high standards of store presentation, merchandising, and cleanliness.
• Manage stock levels and assist with inventory control.
• Complete product training and stay up to date on Resmed's solutions.
• Process sales transactions, payments, and administrative tasks accurately.
• Maintain and manage trial equipment used by customers.
• Contribute to the growth and success of the clinic through a proactive and team-focused approach.

Kenntnisse

Retail experience

Customer service

Communication skills

Sales oriented

Technology proficiency (POS)

Tools

Point-of-sale systems

Inventory management

Jobbeschreibung

ResMed is looking for a Sleep Coach in Newcastle, NSW to turn retail skills into meaningful healthcare support. You’ll be the face of ResMed in our Kotara clinic, delivering exceptional customer experiences and guiding customers on sleep health journeys.

This full-time role offers 38 hours per week with full training, career progression within a global health leader, and a supportive team culture. You’ll help customers choose products, support therapy journeys, and contribute to clinic growth.