Sleep Coach & Retail Wellness Specialist

ResMed Inc.; Newcastle; Vor Ort; AUD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Meaningful work

Full training

Career pathways within a global org

Supportive team culture

Employee Assistance Program

Employee Share Purchase Plan

Staff discounts

Zusammenfassung

Resmed in Newcastle, NSW is seeking a dedicated Sleep Coach/Sales Assistant for a full-time role. You will greet customers, assess needs, and guide them to solutions that improve sleep health.

Training is provided, with a 38-hour week, Monday–Friday and rotating weekends, located in Kotara within the Newcastle store. You will combine empathy with sales skills to help clients start effective therapy, support their journey, and contribute to clinic performance, while delivering excellent service

Qualifikationen

• Retail, customer service, or customer-facing sales experience.
• A genuine passion for helping people and delivering exceptional service.
• Strong listening and communication skills.
• Confidence building relationships and identifying customer needs.
• A sales-focused mindset with a desire to achieve goals.
• A positive and collaborative approach to teamwork.
• Strong organisational skills and attention to detail.
• Confidence using technology and point-of-sale systems.

Aufgaben

• Deliver exceptional customer experiences in-store and over the phone.
• Welcome customers, understand their needs, and provide tailored solutions.
• Support customers throughout their therapy journey with education and ongoing coaching.
• Achieve individual and clinic sales targets through genuine customer engagement.
• Follow up with customers to build relationships and support successful therapy outcomes.
• Fit customers with masks and equipment following training.
• Maintain high standards of store presentation, merchandising, and cleanliness.
• Manage stock levels and assist with inventory control.
• Complete product training and stay up to date on Resmed's solutions.
• Process sales transactions, payments, and administrative tasks accurately.
• Maintain and manage trial equipment used by customers.
• Contribute to the growth and success of the clinic through a proactive and team-focused approach.

Kenntnisse

Retail sales

Customer service

Active listening

Communication

Empathy

Teamwork

Organisational skills

Tech/POS proficiency

Tools

Point-of-sale systems

Jobbeschreibung

Resmed in Newcastle, NSW is seeking a dedicated Sleep Coach/Sales Assistant for a full-time role. You will greet customers, assess needs, and guide them to solutions that improve sleep health.

Training is provided, with a 38-hour week, Monday–Friday and rotating weekends, located in Kotara within the Newcastle store. You will combine empathy with sales skills to help clients start effective therapy, support their journey, and contribute to clinic performance, while delivering excellent service