Site Reliability Engineer- Video and Edge Global Engineering (English & Mandarin Speaking)

TikTok; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

TikTok is seeking engineers to help build and operate a global video infrastructure for on-demand and live platforms. You will contribute to multimedia transport, storage, and processing to serve billions of users worldwide.

Responsibilities include monitoring, capacity planning, automation, and improving service reliability across distributed systems, with emphasis on cross-functional collaboration across time zones and regions.

Qualifications

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
• Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
• Knowledge of networking, operating system, database system and container technology.
• Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
• High oral and written proficiency in English and Mandarin required.

Responsibilities

• Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
• Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
• Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
• Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
• Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.

Skills

C/C++

Java

Python

Go

Networking

Containers

Distributed systems

Education

Bachelor's degree in Computer Science

Tools

Linux

MySQL

MongoDB

Redis

ELK

AWS

Google Cloud

Azure

Job description

Responsibilities

About the Team

The Video and Edge Global Engineering team is responsible for business facing experience and cost of the Video on Demand and Live Streaming platform. We build a competitive video transmission network and multimedia processing platform, building data foundation and analysis capabilities, driving product refined operation, reducing costs and increasing efficiency.

• Build global infrastructure for multi-media transport, storage and process, to serve billions of users all over the world.
• Engage in global production system management such as monitoring, oncall emergency response, capacity planning and optimization
• Build tools, automations, observability and monitoring to facilitate the operation and optimisation of the global infrastructure.
• Engage in and improve the whole service lifecycle, from inception and design, through deployment, operation and refinement.
• Scale up systems sustainably through mechanisms like automation, and initiate changes that improve system reliability and processing speed.

Qualifications

Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
• Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.
• Knowledge of networking, operation system, database system and container technology.
• Good understanding of microservice architecture, and an understanding in troubleshooting in large scale distributed systems.
• High oral and written proficiency in English and Mandarin required: this role involves frequent communication with global teams, clients and stakeholders in English speaking regions as well as Mandarin speaking markets. High oral and written proficiency in Mandarin is essential to effectively engage with Chinese speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross cultural collaboration.

Preferred Qualifications

• Hands on experience in common open-source system such as Linux, MySQL, MongoDB, Redis and ELK.
• Experience in building solutions with AWS, Google, Azures and other cloud services
• Working in international teams and across timezones effectively (US, Dublin, China, Singapore)
• Passionate, self-motivated and good teamwork skills.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Acknowledgment of Country

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.