Site Reliability Engineer, TikTok Product

TikTok USDS Joint Venture; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

TikTok USDS Joint Venture is seeking a seasoned Site Reliability Engineer to ensure the reliability, performance, and scalability of our production systems in a dynamic environment. You will collaborate with cross-functional teams to design and operate high-availability services and mentor junior engineers.

The role emphasizes proactive monitoring, incident resolution, and ongoing infrastructure improvements, including disaster recovery planning and DR testing.

Qualifications

• Bachelor or above in Computer Science or related field.
• 3+ years in Site Reliability/Production Engineering on large-scale systems.
• Strong knowledge of containers, Docker, and Kubernetes.

Responsibilities

• Collaborate to design, deploy, and operate large-scale, high-availability systems.
• Develop and maintain automation to improve reliability and efficiency.
• Provide technical leadership for SRE initiatives and mentorship.
• Diagnose and resolve production issues with software engineers.
• Continuously monitor system health and address issues proactively.
• Drive infrastructure innovation and process improvements via experimentation.
• Participate in disaster recovery plan design and implementation.

Skills

SRE

Automation

Monitoring

Distributed systems

Unix/Linux

Education

Bachelor or above in CS or related

Tools

Docker

Kubernetes

Job description

Responsibilities

About the team The Product Engineering team monitors and maintains the availability of TikTok, including services such as video playback, content discovery/recommendations, live streaming, and customer service feedback.

Responsibilities We are seeking a highly motivated and experienced Site Reliability Engineer to join our growing team. You will be responsible for ensuring the reliability, performance, and scalability of our production systems. You will play a critical role in ensuring our systems are designed and operated with resiliency and high availability in mind.

In this role, you will:

• Collaborate with cross-functional teams to design, deploy, and operate large-scale, high-availability systems
• Develop and maintain automation tools and processes to improve the reliability and efficiency of our systems
• Act as a technical lead for SRE-related initiatives, providing guidance and mentorship to team members
• Work closely with software engineers to diagnose and resolve production issues
• Continuously monitor and evaluate the health of our systems, proactively identifying and addressing potential issues before they become problems
• Drive innovation and improvement in our infrastructure and processes through experimentation and research
• Participate in the design and implementation of disaster recovery plans

Minimum Qualifications

• Bachelor or above degree in Computer Science or a related technical discipline
• 3+ years experience in Site Reliability Engineering, Production Engineering or similar role, working with large-scale distributed systems
• Strong understanding of containers and container orchestration tools such as Docker and Kubernetes
• In-depth knowledge of Unix/Linux systems administration, network fundamentals and storage systems

Preferred Qualifications

• Proficiency in one or more programming languages, such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript
• Strong analytical and problem-solving skills.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Acknowledgment of Country

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.