Site Manager — Retail Fuel & Food Operations

Sweeping Corporation of America; Innisfail; On-site; AUD 90,000 - 120,000; Full time

Job summary

Trinity Petroleum is looking for a Site Manager to lead the day-to-day operation of our retail site in Innisfail, and create a place where customers want to stop, refuel, recharge and come back again. This is a genuine hands-on leadership role.

You’ll take ownership of your site, your team, the customer experience and its commercial performance — balancing people leadership with the practical realities of running a fast-paced fuel, convenience and food retail operation.

Qualifications

• Experience leading a team in retail, convenience, food or fuel.
• Proven ability to manage people and deliver strong operational and commercial results.
• A practical, hands-on leadership style — you're happy to jump in when your team needs you.
• Confidence managing competing priorities in a busy customer-facing environment.
• Strong communication skills and the ability to coach, motivate and hold people accountable.
• A commercial mindset with an eye for sales, costs and opportunities to improve performance.
• A strong commitment to safety, compliance, cleanliness and quality.
• A positive, energetic and approachable style.
• Food service experience is highly regarded, but not essential if you're willing to learn.

Responsibilities

• Take ownership of the day-to-day operation and performance of your site across fuel, convenience and food
• Lead, coach and develop a high-performing team, creating a positive, accountable and engaged culture
• Manage rosters, staffing and day-to-day priorities to make sure the site runs smoothly
• Deliver a consistently great customer experience and set the standard for your team
• Drive sales and identify opportunities to grow your site's fuel, convenience and food performance
• Manage stock, labour, wastage, expenses and operational standards with a strong commercial mindset
• Maintain high standards across the store, forecourt and food preparation areas
• Champion safety, compliance and food safety, ensuring risks are identified and acted on
• Handle customer feedback and operational challenges confidently and practically
• Look for smarter ways of working and opportunities to make your site even better

Skills

Team leadership

Retail leadership in fuel/convenience

Operational & commercial results

Safety & compliance

Customer service

Communication skills

Commercial mindset

Food service experience

Job description

Trinity Petroleum is looking for a Site Manager to lead the day-to-day operation of our retail site in Innisfail, and create a place where customers want to stop, refuel, recharge and come back again. This is a genuine hands-on leadership role.

You’ll take ownership of your site, your team, the customer experience and its commercial performance — balancing people leadership with the practical realities of running a fast-paced fuel, convenience and food retail operation.