Site Manager Packforce

Cerebral Palsy Alliance; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Tax-free meal, entertainment & venue"s

12 weeks paid parental leave and 2 wks

3 additional leave days each year

$100 per year well-being allowance

Discounted gym membership with Fitness

Employee Assistance Program

Paid Employee Referral Bonus Program

Job summary

Cerebral Palsy Alliance (CPA) invites applications for the Site Manager, Packforce at our Wetherill Park site in NSW. You will lead a busy packing, assembly and labeling operation that employs people with disability, delivering high‑quality services to a diverse range of clients.

You will balance commercial outcomes with a supportive workplace, oversee rostering and workforce planning, manage budgets, and develop staff while building strong relationships with internal and external stakeholders.

Qualifications

• Experience as a Site Manager or similar leadership role within a warehouse, manufacturing or production environment.
• Experience managing large and diverse teams in a fast-paced operational environment.
• Strong rostering and workforce planning experience to meet operational needs.
• Demonstrated experience in performance coaching and developing employees.
• Strong client relationship management skills for building commercial partnerships.
• Ability to balance operational, people and commercial priorities for sustainable outcomes.
• Confident using systems and technology including rostering, CRM and HRM software.

Responsibilities

• Manage both the commercial packing services and client/supported employee requirements in order to maintain and grow a sustainable business in line with CPA's strategic direction
• Manage a team to ensure client/supported employee daily and employment needs are met
• Build and maintain relationships with internal stakeholders and commercial customers to ensure a financially sustainable business
• Work actively with the Operations Supervisor and support staff to ensure capacity to manage the requirements of both commercial contracts and supported employees
• Monitor and manage expenditure to ensure financial and performance targets are successfully achieved within budget
• Work to ensure all staff training, compliance and assessment requirements are up to date
• Input and maintain client and staff data, work orders and roster schedules in applicable software systems

Skills

Site leadership

Rostering

CRM systems

Workforce planning

Performance coaching

Client relationships

Operational balancing

Tools

Rostering software

CRM systems

HRM software

Job description

Location Wetherill Park, NSW, Australia

Join us to make a positive difference to the lives of people with disabilities. Working for Cerebral Palsy Alliance (CPA) you will have a positive impact on our clients and contribute to exceptional client outcomes.

About the role

Packforce is a purpose-driven commercial packing and production business powered by Cerebral Palsy Alliance. We provide meaningful employment opportunities for people with disability while delivering high-quality packing, labelling, assembly, rework and fulfilment services to a diverse range of commercial clients.

The Site Manager, Packforce is responsible for leading the team at out Wetherill Park site to operationally manage a sustainable commercial enterprise (packing, assembly and labelling contracts) that provides employment and professional development opportunities for people with a disability.

Responsibilities of the role (not limited to)

• Manage both the commercial packing services and client/supported employee requirements in order to maintain and grow a sustainable business in line with CPA's strategic direction
• Manage a team to ensure client/supported employee daily and employment needs are met
• Build and maintain relationships with internal stakeholders and commercial customers to ensure a financially sustainable business
• Work actively with the Operations Supervisor and support staff to ensure capacity to manage the requirements of both commercial contracts and supported employees
• Monitor and manage expenditure to ensure financial and performance targets are successfully achieved within budget
• Work to ensure all staff training, compliance and assessment requirements are up to date
• Input and maintain client and staff data, work orders and roster schedules in applicable software systems

About you

You are an experienced people and operations leader who can balance commercial outcomes with creating a positive and supportive workplace for employees.

• Experience as a Site Manager or similar leadership role within a warehouse, manufacturing or production environment
• Experience managing large and diverse teams in a fast-paced operational environment
• Strong experience with rostering and workforce planning to meet operational requirements
• Demonstrated experience in performance management, coaching and developing employees
• Strong client relationship management skills, with the ability to build and maintain positive commercial partnerships
• Ability to balance operational, people and commercial priorities while delivering sustainable business outcomes
• Confident using systems and technology, including rostering, CRM and human resource management software

Working for CPA offers you exceptional remuneration & benefits

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 3 additional leave days each year (conditions apply)
• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Our Values

At Cerebral Palsy Alliance we champion diversity and equitable opportunities for people with disabilities and lived experience, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds and the LGBTQIA+ community. We are passionate, respectful, ethical, curious and courageous. Great Minds Think Differently.

We are committed to supporting inclusivity for anyone with diverse needs and lived experience. Workplace adjustments can be discussed to create a safe and comfortable workplace that supports your health, abilities, and personal needs.

More information about working for CPA: We have assessed this role type as requiring a high level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here.

Cerebral Palsy Alliance upholds and advocates for the rights of clients, we are a child safe organisation and all workers must adhere to the NDIS Worker Code of Conduct.

Cerebral Palsy Alliance is a ground-breaking, global centre of expertise for cerebral palsy research, advocacy, intervention and assistive technology innovation. For over 75 years, we have been driven by our founders’ vision of a future where nothing is impossible for babies, children, teenagers and adults living with Cerebral Palsy. Our research and innovation inform our world‑class services, which include early childhood intervention, therapy, health and wellbeing, sports, assistive technology, independence skill building, supported accommodation and employment services.

Find out more at cerebralpalsy.org.au