Site Manager

Trinity Petroleum Services; Innisfail; On-site; AUD 70,000 - 100,000; Full time

Job summary

Trinity Petroleum Services is seeking an experienced retail site leader in Queensland. You will own the day-to-day operation across fuel, convenience and food, lead a high-performing team, and ensure a safe, compliant, and customer-focused environment.

You will manage rosters, drive sales, optimize costs, and uphold high standards across the store and forecourt. A practical, hands-on leadership style will help you succeed in a busy, community-focused role.

Qualifications

• Experience leading a team in retail, convenience, fuel or food.
• Proven ability to drive operational and commercial results.
• Hands-on leadership style with willingness to jump in when needed.

Responsibilities

• Take ownership of day-to-day operation and performance of your site.
• Lead, coach and develop a high-performing team and culture.
• Manage rosters, staffing and day-to-day priorities to run the site smoothly.
• Deliver great customer experience and set the standard for your team.
• Drive sales and grow fuel, convenience and food performance.
• Manage stock, labour, wastage, expenses and operational standards.
• Maintain high standards across store, forecourt and food prep areas.
• Champion safety, compliance and food safety, identifying and acting on risks.
• Handle customer feedback and operational challenges confidently.
• Look for smarter ways to work and opportunities to improve the site.

Skills

Team leadership

Operations management

Commercial mindset

Staff coaching

Communication

Safety compliance

Customer service

Problem solving

Ownership & accountability

Tools

POS system

Job description

What you’ll do

• Take ownership of the day-to-day operation and performance of your site across fuel, convenience and food
• Lead, coach and develop a high-performing team, creating a positive, accountable and engaged culture
• Manage rosters, staffing and day-to-day priorities to make sure the site runs smoothly
• Deliver a consistently great customer experience and set the standard for your team
• Drive sales and identify opportunities to grow your site's fuel, convenience and food performance
• Manage stock, labour, wastage, expenses and operational standards with a strong commercial mindset
• Maintain high standards across the store, forecourt and food preparation areas
• Champion safety, compliance and food safety, ensuring risks are identified and acted on
• Handle customer feedback and operational challenges confidently and practically
• Look for smarter ways of working and opportunities to make your site even better

What you'll bring

• Experience leading a team in retail, convenience, food or fuel
• Proven ability to manage people and deliver strong operational and commercial results
• A practical, hands‑on leadership style — you're happy to jump in when your team needs you
• Confidence managing competing priorities in a busy customer-facing environment
• Strong communication skills and the ability to coach, motivate and hold people accountable
• A commercial mindset with an eye for sales, costs and opportunities to improve performance
• A strong commitment to safety, compliance, cleanliness and quality
• A positive, energetic and approachable style
• Food service experience is highly regarded, but not essential if you're willing to learn

Why you'll love it here

• Take ownership of your own site and make a genuine impact on its success
• Work locally and become part of the community you serve
• Fuel and in-store discounts plus access to our employee benefits platform
• A supportive retail network and Area Manager to help you succeed
• Real opportunities to develop your leadership career as Trinity continues to grow
• Join a business where good ideas, initiative and people who take ownership are valued

Ready to lead your own site?

If you're an experienced retail leader who loves developing people, delivering great customer experiences and seeing the results of a well-run operation, we'd love to hear from you.

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restrictions/requirements relating to the sale of particular products.

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.