Site Administration Officer

Steritech; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Steritech is seeking a Site Administration Officer to support day-to-day site operations in a part-time, 0.6 FTE role and three days per week. You will manage front-of-house enquiries, support warehouse dispatch, and handle accounts receivable tasks while assisting site management and the Quality teams.

You will work with the General Manager and other site staff across operations. You will be organised, reliable and capable of thriving in a busy operational environment, communicating

Qualifications

• Experience in administration, office support, reception or a similar role.
• Certificate III or higher in Business Administration or equivalent.
• Strong communication, organisation and attention to detail.
• Confidence using business systems and data entry.
• First Aid and Emergency Warden training, or willingness to obtain.

Responsibilities

• Acting as the first point of contact for visitors, customers and carriers.
• Managing inbound telephone calls and general office enquiries.
• Coordinating customer and courier collections.
• Completing data entry and maintaining accurate records in warehouse and business systems.
• Supporting accounts receivable activities, including invoicing, receipting payments and follow-up on outstanding accounts.
• Preparing documents, reports and spreadsheets as required.
• Managing filing, stationery, consumables and general office requirements.
• Providing administrative support to site management, the Quality team and broader warehouse operations.

Skills

Communication

Organisation

Data entry

Attention to detail

Administrative support

Education

Certificate III in Business Administration

Certificate IV in Business Administration (preferred)

Tools

Business systems

Job description

Steritech is the leading and trusted contract sterilisation and decontamination processor in the Asia-Pacific region, and one of the largest worldwide. We are a customer and employee focused business that provides clients with unique opportunities to open their business to new markets through innovative, technically advanced solutions.

Position Overview

We are seeking an organised, reliable and customer-focused Site Administration Officer to support the day-to-day operations of our site. This is a part-time, 0.6 FTE position working three days per week.

This varied role will see you managing front-of-house enquiries, supporting warehouse dispatch activities, accounts receivable tasks and providing general administrative support to the site management and Quality teams.

You will work closely with the General Manager, Site Operations Manager, Quality team, customers, carriers and employees across the site.

What You’ll Be Doing

Your responsibilities will include:

• Acting as the first point of contact for visitors, customers and carriers
• Managing inbound telephone calls and general office enquiries
• Coordinating customer and courier collections
• Completing data entry and maintaining accurate records in warehouse and business systems
• Supporting accounts receivable activities, including invoicing, receipting payments and following up outstanding accounts
• Preparing documents, reports and spreadsheets as required
• Managing filing, stationery, consumables and general office requirements
• Providing administrative support to site management, the Quality team and broader warehouse operations

Key Requirements – About You

You will be an organised, approachable and reliable administrator who is comfortable working in a busy operational environment. You will communicate professionally with customers, carriers and employees, maintain a high level of accuracy, and confidently manage competing priorities. You will also be adaptable, willing to learn new systems and processes, and able to work independently while contributing positively to the broader site team.

Essential Qualifications, Knowledge & Skills

• Previous experience in administration, office support, reception or a similar role
• Certificate III or higher in Business Administration or a related field, or equivalent relevant experience
• Strong communication, organisation and attention to detail
• Confidence using business systems and completing accurate data entry
• First Aid and Emergency Warden training, or willingness to obtain

Preferred Qualifications, Knowledge & Skills

• Certificate IV in Business Administration
• Experience in accounts receivable, invoicing, dispatch or warehouse administration
• Experience in an operational, manufacturing, healthcare or regulated environment

Application Requirements

• Steritech ONLY accepts applications from all people with the right to live and work in Australia.
• Preferred candidates will need to provide professional referees to provide working references.
• Successful candidates willbe requiredto undergo a Pre-employment Medical check and National Police check.

Why Join Us?

• Enjoy a varied, part-time 3 day per week role
• Play an important role in supporting the day-to-day operation of the site
• Work with a collaborative team where safety, quality and customer service are valued
• Join a leading business operating across the Asia-Pacific region

Diversity, Equity and Inclusion Declaration

Steritech is dedicated to building a diverse, inclusive and authentic workplace. We are committed to a culture of diversity and inclusion that embraces and celebrates the differences and similarities within our people.

Steritech welcomes and encourages applicants from all backgrounds, and all suitable candidates will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.