Site Administration Officer

AnglicareSA; Adelaide; Vor Ort; AUD 36.000 - 44.000; Teilzeit

Benefits dieser Stelle

Salary packaging options

Novated leasing

Health insurance

Professional development

Zusammenfassung

AnglicareSA in Adelaide seeks a Site Administration Officer to manage reception and support multiple community programs. You will be the first point of contact, handle enquiries with empathy, coordinate appointments and room bookings, and support daily administration using Outlook and other systems.

We value trauma-informed, client-centred approaches and are looking for someone with experience in busy, community-facing environments.

Qualifikationen

• Previous experience in reception, administration or customer service in a busy, community-facing environment.
• Excellent organisational skills and the ability to work independently while managing competing priorities.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and willingness to learn new systems.
• Understanding of trauma-informed approaches and experience supporting people in vulnerable situations.
• Experience with appointment scheduling, site coordination or safety procedures.

Aufgaben

• Independently manage reception, supporting several community programs and services.
• Handle a steady flow of enquiries, including requests for emergency assistance, as a trusted first contact.
• Coordinate client appointments, meeting room bookings and daily administration using Outlook and other systems.
• Support people experiencing challenging circumstances with sound judgement and de-escalation skills.
• Keep reception areas safe, organised and running smoothly, including visitor management and site safety processes.
• Build positive relationships with colleagues and community services teams to connect clients with timely information and support.

Kenntnisse

Reception

Administration

Customer Service

Interpersonal Skills

De-escalation

Ausbildung

Certificate III in Business Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

TechOne

Jobbeschreibung

• Be the welcoming face of AnglicareSA, helping South Australians feel heard, respected and supported when they need it most.
• Join a compassionate, inclusive workplace where your contribution matters, your individuality is valued and colleagues genuinely support one another.
• Enjoy the stability of permanent part-time employment, fixed working days, salary packaging benefits and opportunities to grow your career with one of South Australia's largest not-for-profit organisations.

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve – and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with genuine compassion and care. Could that be you?

Apply for the Site Administration Officer role and help create a welcoming, supportive environment where every person feels heard, respected and connected to the services they need.

What you’ll do

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve – and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with genuine compassion and care. Could that be you?

Apply for the Site Administration Officer role and help create a welcoming, supportive environment where every person feels heard, respected and connected to the services they need.

Christies Beach – Southern Hub

Thursday and Friday | 9:00am – 5:00pm

• You'll independently manage reception, supporting several community programs and services.
• With a steady flow of enquiries, including requests for emergency assistance, you'll be a trusted first point of contact, confidently balancing competing priorities while creating a safe and welcoming environment.

Playford

Wednesday and Thursday | 8.30am -4.30pm

• Based at a larger, busier community hub, you'll work alongside a friendly and supportive team, with opportunities to manage reception independently.
• You'll help connect visitors with the right people and services, including our homelessness support team, while confidently managing a variety of enquiries.
• There may also be opportunities to pick up additional shifts.

You’ll be trusted to make a valuable impact by:

• Creating a welcoming and inclusive reception experience, responding to enquiries with empathy, professionalism and respect.
• Coordinating client appointments, meeting room bookings and daily administration using Microsoft Outlook and other systems.
• Supporting people experiencing challenging circumstances, using sound judgement and de-escalation skills to manage sensitive or difficult interactions.
• Keeping reception areas safe, organised and running smoothly, including supporting visitor management, site safety and administrative processes.
• Building positive relationships with colleagues and community services teams to ensure clients receive timely information and are connected with appropriate support.

What you’ll bring

Your ability to make people feel comfortable, respected and heard is just as important as your administration skills. You'll enjoy working with people from all walks of life and understand that every interaction is an opportunity to make a positive difference.

To thrive in this role, you will have:

• Previous experience in reception, administration or customer service, ideally within a busy, community-facing environment.
• Strong interpersonal and communication skills, with the ability to remain calm, respectful and professional when managing challenging conversations or conflict.
• Excellent organisational skills, with the confidence to work independently, manage competing priorities and respond to changing needs.
• Proficiency in Microsoft Office, particularly Outlook, Word and Excel, with the ability to learn new systems.
• A Certificate III in Business Administration or equivalent practical experience.

We would also love you to have:

• Experience working in community services, homelessness support, emergency assistance or another people-focused environment.
• An understanding of trauma-informed approaches and experience supporting people experiencing vulnerability or distress.
• Familiarity with financial administration, invoice processing or systems such as TechOne.
• Experience with appointment scheduling, site coordination or workplace safety procedures.

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
• So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
• Grow your skills and career with learning programs, professional development pathways, and education assistance
• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
• Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

For more information, please contact Helena, Talent Strategy & Systems Lead, at [e-mail]

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.