Site Account Representative – Goldfields / WA

FLSmidth; City Of Kalgoorlie-Boulder; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Vehicle allowance

Career development

Job summary

FLSmidth is seeking a Site Account Representative to be the face of FLS across mining operations in Western Australia, based in Perth or Kalgoorlie. You will build lasting relationships, understand customer needs, and help drive opportunities while receiving training and mentoring to grow your technical knowledge.

Join a global mining OEM committed to long-term partnerships, with travel across regional WA, and a clear path toward Account Manager and Sales Leadership roles.

Qualifications

• Experience in account management or customer-facing sales roles.
• Strong communication and relationship-building skills.
• Interest in mining and industrial sales with willingness to learn.

Responsibilities

• Build strong customer relationships with mining sites across WA.
• Become a regular and trusted presence on assigned mining sites.
• Develop relationships with operations, maintenance, planning and procurement teams.
• Communicate proactively to identify customer needs and follow up.

Skills

Account management

Customer service

Mining consumables sales

Industrial sales

Trade supply or distribution

Business development

Mining service industries

Recruitment or customer-facing sales

Job description

We are looking for an energetic, customer-focused Site Account Representative to become the face of FLS across mining operations in Western Australia. This role is ideal for someone who enjoys building relationships, spending time with customers, solving problems, and creating opportunities. You might currently work in industrial sales, customer service, recruitment, retail leadership, trade supply, mining consumables, or another customer-facing role and be looking for a career in the mining industry. You do not need extensive mining or technical experience to be successful in this position. What matters most is your ability to connect with people, build trust, identify customer needs, and deliver outstanding service. As part of a global mining OEM, you will receive training, mentoring, and support to develop your technical knowledge while building a long-term career in account management and sales.

Location: Perth or Kalgoorlie, Western Australia

What You Will Be Doing

• Build Strong Customer Relationships
• Become a regular and trusted presence across assigned mining sites
• Develop strong relationships with operations, maintenance, planning, and procurement teams
• Build customer confidence through consistent communication and follow-up
• Represent FLS professionally and positively at every interaction
• Be the Voice of the Customer
• Spend time on mine sites understanding customer challenges and priorities
• Gather feedback and communicate customer needs internally
• Ensure customer requests and opportunities are followed through efficiently
• Help create positive customer experiences and long-term partnerships
• Identify New Opportunities
• Look for ways FLS can add value across products, services, and solutions
• Build connections with new contacts and stakeholders
• Support sales growth through proactive engagement and networking
• Work with senior account managers and technical experts to convert opportunities into business
• Learn and Grow
• Develop an understanding of mining operations and mineral processing
• Learn about FLS products, equipment, and service offerings
• Receive coaching from experienced sales and mining professionals
• Build skills that can lead to future Account Manager and Sales Leadership opportunities

What We Are Looking For

We are more interested in attitude and potential than technical experience. You may be successful in this role if you have experience in:

• Account management
• Customer service
• Mining consumables sales
• Industrial sales
• Trade supply or distribution
• Business development
• Mining service industries
• Recruitment or customer-facing sales roles

• Outstanding communication and relationship-building skills
• A positive, energetic, and professional attitude
• Strong customer focus and natural people skills
• Confidence engaging with people at all levels
• Curiosity and a willingness to learn
• Good organisation and follow-up skills
• Self-motivation and resilience
• Ability to travel regularly throughout regional WA
• Current Australian driver's licence
• Previous mining experience is advantageous but not essential. Technical knowledge can be taught. Building trusted relationships and delivering exceptional customer service are the qualities that will make you successful.

Why Join FLSmidth?

• Join a global leader in mining technology and services
• Work directly with some of Western Australia's largest mining companies
• Extensive training and mentoring provided
• Develop both commercial and technical skills
• Build a long-term career in mining sales and account management
• Competitive salary, vehicle allowance and career development opportunities
• Opportunity to make a genuine impact with customers across WA
• We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
• FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Successful candidates will be contacted by email.