SIL Support Workers

Coastwide Community Care; Central Coast Council; On-site; AUD 60,000 - 75,000; Full time

Job summary

Coastwide Community Care is seeking a dedicated SIL Support Worker for on-site work in Lake Haven, NSW. The role involves assisting residents with daily living tasks, including personal care, meals, and household duties, while supporting independence.

You will implement individual support plans, promote choice, and help with medication prompts and health appointments. Excellent communication with clients, families, and team members is essential.

Qualifications

• Demonstrated experience as a Support Worker or in a similar disability, mental health, or community care role.
• Strong interpersonal skills and communication skills to build trust, provide person-centered support, and work within multidisciplinary teams.
• Knowledge of safeguarding, duty of care, and compliance with relevant legislation, policies, and risk management procedures.
• Ability to provide basic technical support related to client care (e.g., using electronic care systems, incident reporting tools, and communication devices).
• Relevant qualification in disability support, community services, aged care, or a related field (or working toward such qualifications).
• Current First Aid and CPR certification, NDIS Worker Screening Check, and valid driver’s license.
• Capacity to work shifts, including evenings, weekends, and public holidays, and to perform manual handling tasks safely.
• Respectful, inclusive approach to people of all backgrounds, cultures, identities, and abilities.

Responsibilities

• Support people living in shared or independent accommodation with daily living tasks, including personal care and meal preparation.
• Assist with household chores and community participation as part of individual support plans.
• Implement and promote choice and independence for clients while adhering to safeguarding standards.
• Maintain accurate documentation and incident reports; follow quality and risk management processes.
• Communicate effectively with clients, families and colleagues; participate in team meetings and training.

Skills

Strong interpersonal skills

Communication skills

Ability to work within MDTs

Respectful, inclusive approach

Education

Disability support or related field qualification

Tools

Electronic care systems

Incident reporting tools

Communication devices

Job description

Company Description

Coastwide Community Care is a hospital and health care provider based in Wyong, Australia, delivering community-focused support services to people with diverse needs. The organization is committed to person-centered care that promotes independence, dignity, and inclusion. Coastwide Community Care works closely with clients, families, and allied health professionals to create tailored support plans. Team members join a supportive environment that values safety, quality, and continuous improvement in care.

Role Description

This is a full-time, on-site SIL (Supported Independent Living) Support Worker role based in Lake Haven, NSW. The SIL Support Worker will support people living in shared or independent accommodation with daily living tasks, including personal care, meal preparation, household chores, and community participation. The role involves implementing individual support plans, promoting choice and independence, and assisting with medication prompts and health-related appointments as required. The worker will contribute to a safe and respectful environment, maintain accurate documentation and incident reports, and follow safeguarding and quality standards. The role also requires effective communication with clients, families, and colleagues, as well as participation in team meetings, training, and continuous service improvement.

Qualifications

• Demonstrated experience as a Support Worker or in a similar disability, mental health, or community care role.


• Strong interpersonal skills and communication skills to build trust, provide person-centered support, and work within multidisciplinary teams.


• Knowledge of safeguarding, duty of care, and compliance with relevant legislation, policies, and risk management procedures.


• Ability to provide basic technical support related to client care (e.g., using electronic care systems, incident reporting tools, and communication devices).


• Relevant qualification in disability support, community services, aged care, or a related field (or working toward such qualifications).


• Current First Aid and CPR certification, NDIS Worker Screening Check, and valid driver’s license.


• Capacity to work shifts, including evenings, weekends, and public holidays, and to perform manual handling tasks safely.


• Respectful, inclusive approach to people of all backgrounds, cultures, identities, and abilities.