Signage Operations Manager

Vinage Customs; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

Vinage Customs is seeking an experienced Operations Manager to lead day-to-day operations at our Melbourne facility. You will drive efficiency, supervise a diverse team, and implement practical process improvements to support growth and profitability.

In this hands-on leadership role, you will manage budgets, resources and performance targets, ensure WH&S compliance, and foster a high‑performing culture focused on service excellence and continuous improvement.

Qualifications

• Proven experience in an operations management or senior leadership role.
• Strong leadership, communication and people management skills.
• Excellent organisational, planning and problem-solving abilities.
• Experience managing budgets, resources and operational targets.
• The ability to make sound decisions and manage competing priorities.

Responsibilities

• Oversee daily business operations and ensure smooth, efficient workflows.
• Lead, manage and support team members to achieve business objectives.
• Develop and implement operational procedures and improve existing processes.
• Monitor budgets, costs, productivity and overall operational performance.
• Manage staffing, rostering, training and performance management.
• Ensure compliance with company policies, workplace health and safety requirements, and relevant regulations.
• Identify opportunities to improve efficiency, reduce costs and increase profitability.
• Coordinate with management, suppliers, clients and other key stakeholders.
• Prepare operational reports and provide recommendations to senior management.
• Foster a positive, accountable and high-performing team culture.
• Report on operational performance and provide practical solutions to improve business outcomes.
• A practical, hands‑on approach and the ability to work under pressure.
• Excellent planning, problem-solving and time-management skills.

Skills

Leadership

People management

Budgeting

Process improvement

Tools

ERP systems

MS Office

Excel

Job description

Location: Tullamarine
Employment Type: Full-Time
Salary: Negotiable, based on experience

About the Role

We are looking for an experienced, organised and motivated Operations Manager with preferred signage industry experienceto oversee day-to-day business operations, lead our team and ensure the business runs efficiently and effectively.

This is an exciting opportunity for a hands‑on leader who can improve processes, manage people, drive performance and help the business achieve its goals.

Key Responsibilities

• Oversee daily business operations and ensure smooth, efficient workflows.
• Lead, manage and support team members to achieve business objectives.
• Develop and implement operational procedures and improve existing processes.
• Monitor budgets, costs, productivity and overall operational performance.
• Manage staffing, rostering, training and performance management.
• Ensure compliance with company policies, workplace health and safety requirements, and relevant regulations.
• Identify opportunities to improve efficiency, reduce costs and increase profitability.
• Coordinate with management, suppliers, clients and other key stakeholders.
• Prepare operational reports and provide recommendations to senior management.
• Foster a positive, accountable and high-performing team culture.
• Report on operational performance and provide practical solutions to improve business outcomes.
• A practical, hands‑on approach and the ability to work under pressure.
• Excellent planning, problem-solving and time-management skills.

About You

To be successful in this role, you will have:

• Proven experience in an operations management or senior leadership role.
• Strong leadership, communication and people management skills.
• Excellent organisational, planning and problem-solving abilities.
• Experience managing budgets, resources and operational targets.
• The ability to make sound decisions and manage competing priorities.
• A proactive, hands‑on approach with a strong focus on continuous improvement.
• Strong computer skills and experience using relevant business systems.
• A commitment to workplace safety, quality and customer satisfaction.