Operations Manager

Easy Signs; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Easy Signs in Australia is seeking an experienced Operations Manager to steer our 24-hour manufacturing operation and lead through Shift Supervisors and functional leaders across Production, Warehouse and Dispatch. You’ll drive capability, planning, systems and efficiency while maintaining a safe, accountable workplace.

You will champion continuous improvement, oversee capacity and budgeting, and partner with Quality, IT, Finance and other stakeholders to optimise performance and customer

Qualifications

• Proven experience leading multiple teams and shifts in a high-volume manufacturing environment.
• Ability to develop leaders and manage day-to-day delivery through supervisors.
• Strong focus on safety, compliance and measurable performance improvements.

Responsibilities

• Lead and coach shift Supervisors and operational leaders to deliver on-time production.
• Champion safe, respectful workplace and manage operational risk.
• Oversee production across day, afternoon and night shifts with clear handovers.
• Lead capacity, labour, equipment and planning, identify bottlenecks and contingency plans.
• Set KPIs, produce regular reports, ensure data accuracy and actionable insights.
• Drive improvements in throughput, workflow, productivity and asset utilisation.
• Oversee Warehouse, Dispatch, Maintenance and Training performance.
• Balance production commitments with asset care and budget adherence.

Skills

Operations leadership

People management

Manufacturing planning

KPIs & data

Budget management

Safety compliance

Stakeholder communication

Job description

Lead people. Build capability. Drive performance.

Easy Signs is a proudly Australian-owned and operated signage manufacturer, recognised for combining advanced digital printing technology, efficient production systems and fast turnaround times to deliver high-quality signage to customers across Australia. We continue to invest in state-of-the-art equipment at our modern manufacturing facility in Smeaton Grange.

The opportunity:

We're looking for an experienced Operations Manager to lead our Australian manufacturing operation through its next stage of growth.

Reporting to the Chief Operations Officer, you'll lead through Shift Supervisors and functional leaders across Production, Warehouse and Dispatch, Maintenance and Training.

The operation runs a 24-hour production cycle with approximately 130 production team members across 11 departments. We process approximately 750 customer orders a day, more than 1,300 production line items, across a diverse product range and multiple manufacturing technologies, with demanding turnaround commitments. Your focus will be on building leadership capability, strengthening operational planning, systems and processes, and improving productivity, efficiency and performance.

What you will be responsible for:

• Lead, coach, develop and hold accountable the Shift Supervisors and other operational leaders, building their capability to manage day-to-day delivery and their teams.
• Champion a safe, respectful and accountable workplace, managing operational risk and compliance.
• Oversee production performance across day, afternoon and night shifts, with consistent standards, handovers and clear ownership of outcomes.
• Lead forward capacity, labour, equipment and production planning; identify bottlenecks, manage competing priorities and implement practical contingency plans.
• Set clear KPIs, targets and a regular reporting cadence, and ensure operational data is accurate and acted on.
• Drive sustained improvements in throughput, workflow, productivity, quality, on-time delivery and resource utilisation.
• Oversee the performance of Warehouse and Dispatch, Maintenance and Training
• Build equipment reliability and preventative maintenance discipline, balancing production commitments with asset care.
• Partner with Quality, Customer Happiness, Finance, IT, Innovation and other stakeholders to resolve cross-functional constraints and improve the customer experience.
• Manage operating expenditure within agreed budgets and contribute operational insight to commercial decisions and delivery commitments.

The leadership approach we need

• We're looking for an experienced, people-focused leader who understands that strong operational performance starts with capable, accountable teams.
• You'll lead through your Supervisors and functional leaders, providing clear direction, coaching and support, and empowering them to own their teams and day-to-day operations. You'll be visible and engaged on the production floor, and ready to roll up your sleeves when exceptional operational demands require it.
• You'll bring sound judgement and the confidence to challenge existing practices, lead change and continuously improve how we operate.

What you will bring

• Proven experience as an Operations Manager, or in an equivalent operational leadership position, within a complex, high-volume manufacturing environment, with responsibility for multiple teams, departments and/or shifts.
• Demonstrated success leading through Supervisors or Managers, including coaching, performance management, leadership development and succession planning.
• Strong forward production and workforce planning skills, balancing demand, labour, equipment capacity, maintenance and customer commitments.
• Demonstrated experience establishing measurable operational KPIs, driving accountability through leadership teams and delivering sustained improvements in manufacturing performance.
• Confidence using production systems and operational data to identify constraints and make decisions.
• Experience working across production and supporting functions such as warehouse, dispatch, maintenance, training, quality or facilities.
• Commercial awareness, sound budget management, strong stakeholder communication and a commitment to workplace safety.
• A calm, approachable and accountable leadership style, with the confidence to make difficult decisions.
• Experience in signage, print or digital manufacturing is beneficial but not essential; we value transferable manufacturing leadership and demonstrated results over industry-specific technical knowledge.

Why Easy Signs?

This is a role with real influence. You'll:

• Work directly with the COO to shape operational strategy, planning and improvement.
• Have the autonomy to make real changes, and see them through.
• Lead a substantial, multi-shift operation with modern, technology-driven equipment and a diverse range of products and processes.
• Develop and empower operational leaders and build a high-performing team.
• Play a key role in the next stage of growth of an established Australian manufacturer.

Our values (People First, Level Up, Push Forward, Own It, One Team and Be Real) are central to how we work, lead and grow together.