Showroom Manager

KING Living Inc.; Maroochydore; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Performance incentives

Commission based on showroom success

Employee discounts on full premium RfM

Job summary

King Living is opening a new Maroochydore showroom and seeks a proven retail leader to build and run the operation from day one. You will hire, train and coach a high-caliber team, ensure outstanding customer experiences, and manage budgets, stock, and safety across the floor.

You will lead from the showroom floor, resolving complex customer issues, setting standards, and collaborating with a national team to drive growth in a premium/furniture context.

Qualifications

• Demonstrated leadership experience in retail, ideally premium or luxury.
• Experience opening or launching a new retail location is an advantage.
• Strong commercial acumen, comfortable managing showroom budgets and performance.
• Proven recruiter and coach able to build a cohesive team from scratch.
• Highly organised with attention to detail and operational discipline.
• Confident problem-solver able to negotiate and influence outcomes.
• Resilient, able to work at pace across priorities.
• Experience in furniture, textiles, interior design or related industries preferred.
• Intermediate to advanced computer skills, including MS Office and retail systems.
• Available to work weekends as part of regular roster.

Responsibilities

• Lead the preparation and launch of Maroochydore showroom, recruiting and onboarding your team.
• Guide customers through consultative sales, achieve showroom targets, maintain high satisfaction.
• Lead, coach and develop a high-performing team from scratch with clear priorities.
• Manage rosters, staffing, attendance and showroom operations efficiently.
• Coordinate with Visual Merchandising on updates, stock deliveries and pricing.
• Build a strong safety culture and ensure compliant practices.

Skills

Retail leadership

New store openings

Staff recruitment

Budget management

Customer experience

Coaching

Operations discipline

Furniture/Interior industry

MS Office / Retail systems

Weekend availability

Tools

MS Office

Retail systems

Job description

Open it. Lead it. Make it yours.

Open it. Lead it. Make it yours. This is a rare one — a showroom from day one, on the Sunshine Coast. We are opening King Living Maroochydore, and we are looking for the leader who will bring it to life. You will hire the team, set the standard, open the doors and run it — and the way you do all of that will define this showroom for years.

You will be accountable for the whole picture: sales performance, customer experience, your people, operations and the way the showroom looks and feels every day.

And you will lead from the floor, taking the difficult customer conversation, coaching in the moment, and setting the standard everyone else works to. All of it backed by a national retail team and a global business that is genuinely excited about this market.

What You Will Own

Opening & Launch

Lead the preparation and launch of Maroochydore — recruiting and onboarding your team with People & Culture, getting the showroom ready to trade, and making the first impression count.

Sales & Customer Experience

Achieve showroom targets and support every consultant to hit theirs. Guide customers through a consultative sale, keep satisfaction high, and resolve enquiries and complaints professionally.

Leadership & Team Development

Lead, coach and develop a high-performing team from scratch. Build a positive, performance-driven culture aligned to our values, and communicate priorities through regular meetings, reviews and coaching.

Showroom Operations

Manage rosters, staffing and attendance to meet demand. Oversee administration, showroom expenses, accurate pricing, orders, follow-ups and end-of-day processes.

Brand, Visual Merchandising & Safety

Partner with Visual Merchandising on updates and changeovers, coordinate stock and deliveries, keep inventory accurate, and maintain a strong workplace safety culture.

Who You Are

A natural leader who inspires and develops people — customer-obsessed, commercially sharp, and ready to build something of your own.

• Demonstrated leadership experience in retail, ideally premium or luxury
• Experience opening or launching a new retail location is a genuine advantage
• Strong commercial acumen, comfortable managing showroom budgets and performance
• A proven recruiter and coach who can build a cohesive team from the ground up
• Highly organised, with real attention to detail and operational discipline
• A confident problem-solver who can negotiate and influence outcomes
• Resilient and able to work at pace across competing priorities
• Experience in furniture, textiles, interior design or related industries preferred
• Intermediate to advanced computer skills, including Microsoft Office and retail systems
• Available to work weekends as part of your regular roster

AI at King Living

We are actively embracing AI across the business to cut friction and speed up decisions. You do not need to be an expert — but you should be curious, open-minded and happy to pick up tools that free your team from admin and give them more time with customers.

Why People Join King Living — And Stay

A product worth believing in

Australian design since 1977, made to last decades. You will never have to oversell it.

A founding opportunity

Be the leader who opens King Living Maroochydore — building the team, setting the standard and leaving your mark on a brand new chapter.

Earn properly

Competitive base salary plus performance incentives and commission aligned to showroom success.

Look after your own home

Generous employee and family & friends discounts on our full premium range.

Room to grow

Clear progression across a global network spanning Australia, New Zealand, the UK, Canada, the USA and Asia.

Backed properly

Paid parental leave, an EAP, regular team events and a business that genuinely invests in its people.

About King Living

King Living is a family-owned Australian design company. We have been designing and making our own furniture since 1977, and today you will find our showrooms across Australia, New Zealand, the UK, Canada, the USA and Asia — all built on the same reputation for innovation, craftsmanship and design that lasts.

Four values guide everything we do: Passion, Integrity, Collaboration and Innovation. They shape how we design, how we sell and how we look after each other — and we hire for them just as much as we hire for experience.

King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to open King Living Maroochydore and build something worth leading? We’d love to hear from you.