Showroom Consultant

GlobeWest Pty Ltd; Perth; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Wellness Initiatives

Employee Discount

Regular social activities

On-site flu shots

Job summary

GlobeWest Pty Ltd in Perth is seeking a Showroom Consultant to deliver exceptional customer experience and provide expert advice on contemporary furniture and homewares across Australia.

You will greet clients, present design options, and translate client needs into tailored solutions while maintaining showroom presentation and handling quotes and inquiries. A background in interior design and furniture retail is preferred, with Saturday availability essential.

Qualifications

• Interior Design qualification and experience required.
• Must be able to work Saturdays.
• Previous furniture industry experience is required.
• Sales and results orientated with proven KPI achievement.
• Excellent communication skills and computer literacy.

Responsibilities

• Maintain showroom presentation showcasing contemporary products.
• Meet and greet clients providing a professional sales experience.
• Develop trust and deliver client service excellence end-to-end.
• Guide clients through options, understanding needs and delivering design advice.
• Perform administrative duties including quotes and data input to ensure follow-up.

Skills

Interior design

Customer service

Sales orientation

Communication skills

Computer literacy

Education

Interior Design qualification

Tools

MS Word

Outlook

PowerPoint

Excel

Job description

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and 'on trend' contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

The Opportunity

Reporting to the State Showroom Manager, Showroom Consultant role will deliver exceptional customer experience to provide expertise on our client's furniture, and homeware needs Australia wide. If you are proactive and able to multi task you would be a suitable cultural fit for our fast-paced showroom. You will work with clients who are seeking expert advice on tailored solutions for homes and/or projects. This role works Tuesday to Saturday, but we also have an opportunity for a casual.

Key Responsibilities

• Maintain a high standard of showroom presentation that showcase our contemporary products
• Meet & greet clients that come into the showroom providing a professional sales experience
• Develop trust and deliver excellence in client service through the entire client service experience
• Being client centric you will walk the client through their options while understanding and meeting their needs
• Create amazing outcomes for clients with your design and creative flair delivering the best possible experience
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained

About You

• Interior Design qualification and experience required
• Must be able to work Saturdays
• Have previous experience in a similar sales role (retail experience preferred)
• Sales and results orientated with proven experience in meeting KPI’s
• Have excellent communication skills and computer literacy
• Previous furniture industry experience is required
• Proactive and motivated. You are confident, have a flair for style and have excellent interpersonal skills
• You are able to create and deliver design advice & solutions
• Strong administrative and computer skills (MSWord, Outlook, Powerpoint and Excel)

What GlobeWest Can Offer You

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Flexible working arrangement, understanding of work life balance
• Open and Friendly culture with regular social activities
• Wellness Initiatives - flu shots, fresh fruit delivered on-site, Employee Assistance Program and more
• Regular business updates
• Competitive remuneration offered commensurate with experience
• Appealing employee discount offered on beautiful product
• Active social committee