Showroom Concierge — Flexible Shifts & Customer Care

Reece; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Performance-based bonus

Flexible shifts

Paid annual leave

Learning and development programs

Staff discounts on bathroom/kitchen

Reece Boost benefits

Paid parental leave

Job summary

Reece is seeking a Showroom Concierge for our Rosebury showroom to warmly welcome builders, designers and customers and assist our consultants through the renovation process. You’ll manage inquiries, prepare quotes, process payments and help arrange deliveries, ensuring a smooth showroom experience.

Based in Sydney, this on-site role offers variety, flexibility around shifts including weekends, and opportunities to develop within the Reece network.

Qualifications

• Has previous experience in retail, customer service or hospitality and enjoys helping customers and supporting a team.
• Is organized and can spot when a customer or colleague needs help.
• Is tech savvy, can use PowerPoint and is happy to learn new systems.
• Is open to working various shifts, including weekends.
• Wants to develop their career locally within our network or head office.

Responsibilities

• Greeting and welcoming customers in person and over the phone.
• Ensuring customers are cared for and have refreshments.
• Managing customer queries and orders via email and phone.
• Assisting the team prepare quotes, process payments and arrange deliveries.
• Keeping the showroom and reception area tidy and helping it run smoothly and safely.

Skills

Retail experience

Customer service

Hospitality experience

Organization

Tech-savvy

PowerPoint

Weekend shifts

Career development

Tools

PowerPoint

Job description

Reece is seeking a Showroom Concierge for our Rosebury showroom to warmly welcome builders, designers and customers and assist our consultants through the renovation process. You’ll manage inquiries, prepare quotes, process payments and help arrange deliveries, ensuring a smooth showroom experience.

Based in Sydney, this on-site role offers variety, flexibility around shifts including weekends, and opportunities to develop within the Reece network.