Showroom Assistant

Wynstan; Warilla; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts on Wynstan products

Access Employee Assistance Program (E4

Discounted Health Insurance

Job summary

Wynstan is seeking a friendly Showroom Assistant for our Warilla showroom, part-time Thursday to Saturday. You’ll be the first point of contact, delivering welcoming service and supporting Sales Consultants to achieve great results.

In this role you’ll help customers choose blinds, awnings, doors and shutters, follow up enquiries, and keep the showroom organized for a great visitor experience. Training is provided and you’ll join a supportive team.

Qualifications

• Experience in customer service or showroom/sales environment.
• Strong communication and interpersonal skills.
• Desire to help customers and provide recommendations.

Responsibilities

• Welcome customers with a friendly, professional approach.
• Provide product advice and help customers choose blinds, awnings, doors and shutters.
• Support Sales Consultants with quotes, appointments and follow-ups.
• Respond to enquiries via phone and online with clear communication.
• Keep the showroom organized and inviting.
• Contribute to sales targets and daily showroom operations.

Skills

Customer service

Sales support

Communication

Job description

Hello, I'm Wynstan with a 'Y'!

For over 58 years, Wynstan has been one of Australia's leading manufacturers, suppliers and installers of Blinds, Doors, Shutters and Awnings. With showrooms across NSW and Victoria, we continue to grow through our commitment to quality products and exceptional customer service.

Are you passionate about delivering great customer experiences and love helping people bring their ideas to life? Wynstan is looking for a friendly and motivated Showroom Assistant for our Warilla showroom.

As the first point of contact for our customers, you'll play an important role in creating a welcoming showroom experience while supporting our Sales Consultants to achieve great results. From helping customers choose the perfect blinds, awnings, doors, and shutters to following up enquiries and keeping everything running smoothly, no two days will be the same.

What you'll be doing:

• Welcome and assist customers with a friendly, professional approach
• Provide product advice and help customers find the right solutions for their homes
• Support Sales Consultants with quotes, appointments, paperwork, and customer follow-ups
• Respond to phone and online enquiries with excellent communication skills
• Maintain an organised, well-presented showroom that customers love visiting
• Assist with sales targets, administration tasks, and day-to-day showroom operations

What we're looking for:

• Previous experience in a customer service, showroom, retail, or sales environment
• Strong communication skills and a genuine desire to help customers
• Confidence learning product knowledge and providing recommendations
• Excellent organisation skills and attention to detail
• Ability to work towards sales targets and contribute as part of a team
• A proactive attitude with the ability to manage tasks independently
• Available for a part-time role - Thursday to Saturday

Why join Wynstan?

• Comprehensive training and ongoing support
• Career progression opportunities across a growing business
• Friendly and supportive team environment
• Access Employee Assistance Program (EAP)
• Staff discounts on Wynstan products
• Discounted Health Insurance

At Wynstan, we pride ourselves on delivering quality products and exceptional service. You'll be joining a supportive team where your customer service skills and sales expertise will make a real impact.

If you enjoy working with people, creating positive experiences, and being part of a successful team, we'd love to hear from you!