Sales Manager

Wynstan Designs Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Program

Job summary

Wynstan Designs Pty Ltd in Victoria is seeking a hands-on Victorian Sales Manager to drive showroom performance, coach a high-performing sales team and deliver exceptional customer service.

This visible leadership role rewards targets and accountability, with opportunities to design sales strategy, manage events and forge strong customer relationships across the network. You will lead weekly reviews, ensure WHS standards and foster continuous improvement.

Qualifications

• Leadership experience in sales teams.
• Ability to drive targets and performance.
• Excellent communication and organisational skills.
• Customer-first approach and proactive problem-solving.
• Experience with Powerlink is a plus.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Drive showroom Budgets and weekly sales targets.
• Coach Sales Consultants through regular coaching.
• Recruit, roster, train and retain showroom staff.
• Manage showroom events, launches and exhibitions.
• Ensure customer satisfaction and handle issues promptly.
• Prepare weekly management round-up reports.
• Monitor WHS standards and safe operations.

Skills

Sales leadership

Team coaching

Commercial mindset

Communication

Autonomy

Detail orientation

Tools

Powerlink

Job description

Lead performance. Build a winning team. Elevate every customer experience.

Wynstan is looking for a hands-on Victorian Sales Manager to drive showroom performance, coach a high-performing sales team and deliver exceptional customer service. This is a visible leadership role for someone who thrives on targets, accountability and continuous improvement.

What you'll do

• Drive showroom budgets, weekly sales targets, conversion rates and order value.
• Maximise phone, web, walk-in, Real Estate and B2B leads, while monitoring pending orders, errors and holds.
• Provide sales consulting cover during leave and peak periods, and develop Sales Consultants through regular coaching.
• Act as the point of contact for showroom enquiries and create a client-focused environment through proactive follow-up and issue resolution.
• Monitor customer satisfaction surveys and work to reduce Sales Consultant errors and returns.
• Prepare showroom information for the weekly management round-up report.
• Manage showroom events, openings, launches, exhibitions and company event preparation.
• Recruit, roster, train, motivate and retain the showroom team, managing performance, productivity, leave and competency records.
• Plan and document training programs covering operations, customer service and product knowledge.
• Monitor working relationships between showrooms, consultants and installers.
• Lead fortnightly sales reviews, monthly showroom meetings and audits, and communicate outcomes through management and Victorian team meetings.
• Maintain strong customer service, company policy and WHS standards, including reporting hazards and unsafe acts.
• Support installation-related customer service, report issues to the Installation Manager, reduce service calls and returns, and monitor labour requirements.

What you'll bring

• Proven sales leadership and team coaching capability.
• A commercial mindset with a strong focus on results.
• Excellent communication, organisation and problem-solving skills.
• A proactive, customer-first approach and confidence working autonomously.
• Strong attention to detail and sound computer skills; Powerlink experience is an advantage.
• Be well organised with good time management and the ability to work under pressure to meet conflicting deadlines

Why Wynstan?

For more than 58 years, Wynstan has been a trusted Australian manufacturer, supplier and installer of blinds, doors, shutters and awnings. With showrooms throughout NSW and Victoria, we’re continuing to grow by delivering quality products and exceptional customer service.

Wynstan is part of the Hunter Douglas Group, a well-established business with operations across Australia and New Zealand and connections to a wider APAC and global technology environment.

You’ll have the opportunity to:

• Drive sales performance across a high-growth, dynamic environment.
• Lead, coach and develop a high-performing sales team.
• Own targets, build strong customer relationships and drive new business.
• Work closely with experienced teams across Australia,
• Shape sales strategy and turn opportunities into results.
• Make a visible impact on the growth and success of the business.
• Access our EAP.

Bring the drive, own the numbers. A visible sales leadership role for someone who loves winning, developing people and making things better every day.