Shoalhaven Lifeguard Supervisor

Surf Life Saving NSW; Ulladulla; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Ongoing training

Health and wellbeing support

Dynamic team culture

Job summary

Surf Life Saving Services seeks a Shoalhaven Lifeguard Supervisor to oversee lifeguard operations across the Shoalhaven Local Government Area and related locations. The role reports to the Operations Manager – Aquatic & Event Safety Services and provides day-to-day leadership, mentoring and operational guidance to Lifeguards.

You will coordinate staffing, training, equipment, stakeholder engagement and continuous improvement to ensure the highest standards of service and safety across beaches

Qualifications

• Operational lifeguard or public safety experience.
• Strong people-management skills and the ability to lead a lifeguard team.
• Knowledge of beach operations, rescue and risk management.
• Professional communication and stakeholder engagement.

Responsibilities

• Oversee daily lifeguard operations across Shoalhaven locations.
• Ensure compliance with contracts, standards and SLSS/SLSNSW policies.
• Lead, mentor and develop lifeguards for performance and readiness.
• Coordinate inductions, training and ongoing professional development.
• Manage staffing, rosters and workforce communications.
• Liaise with Council representatives and emergency services.
• Maintain equipment and support incident reviews.

Skills

People-management

Leadership

Communication skills

Risk management

Organisational skills

Public safety

Microsoft Office

Digital reporting

Education

SLSA Bronze Medallion

Certificate II in Public Safety

SLSA Gold Medallion

Silver Medallion Beach Management

Silver Medallion Aquatic Rescue

Working with Children Check

Tools

Microsoft Office

Digital reporting

Job description

Are you an experienced lifeguard professional ready to take the next step in your career and lead the delivery of high-quality beach safety services across the Shoalhaven area?

Surf Life Saving Services is seeking a professional and capable Shoalhaven Lifeguard Supervisor to oversee the safe, effective and efficient delivery of lifeguard services throughout the Shoalhaven Local Government Area and associated service locations.

Reporting to the Operations Manager - Aquatic & Event Safety Services, you will provide day-to-day leadership, mentoring and operational guidance to Shoalhaven Lifeguards.

You will support workforce coordination, operational readiness, administration, stakeholder engagement, equipment management and continuous improvement activities to ensure services are delivered to the highest standard.

This hands-on position requires regular travel throughout the Shoalhaven region and the flexibility to work weekends, public holidays and peak operational periods.

Key Duties

Oversee daily lifeguard operations across Shoalhaven service locations.

Ensure services comply with contractual requirements, operational standards and SLSS/SLSNSW policies and procedures.

Promote public and employee safety through active supervision, hazard identification and risk management.

Lead, mentor and develop lifeguards to support strong performance, professionalism and operational readiness.

Deliver and support employee induction, training and ongoing professional development.

Assist with the assessment, recruitment and onboarding of lifeguard personnel.

Coordinate staffing requirements and communicate roster or workforce issues.

Act as a key liaison between Shoalhaven Lifeguards and the SLSS management team.

Monitor operational equipment and coordinate maintenance, repairs and replacement requirements.

Participate in accident, incident and near-miss reviews or investigations.

Support community water safety initiatives, education sessions and public engagement activities.

Maintain accurate daily, incident, payroll, rostering and operational records.

Liaise professionally with Council representatives, Surf Life Saving Clubs, emergency services and community stakeholders.

Support SLSS aquatic and event operations as required.

Promote teamwork and a positive, professional operational culture.

About You

To be successful in this role, you will have:

Significant operational experience in lifeguarding, aquatic rescue or a comparable public safety environment.

Strong technical knowledge of beach lifeguarding and aquatic rescue operations.

Demonstrated people-management skills and the ability to lead, motivate and develop lifeguard personnel.

Strong organisational and administrative skills.

Sound judgement and the ability to make effective decisions in operational and customer-facing environments.

A strong understanding of Surf Life Saving policies, procedures, operational standards and risk-management practices.

Professional communication and presentation skills.

Confidence engaging with employees, Council representatives, emergency services and members of the public.

Competent Microsoft Office, digital reporting and records-management skills.

Relevant beach operations, aquatic safety and community engagement experience.

The ability to travel throughout the Shoalhaven region.

Availability to work flexible hours, including weekends, public holidays and peak operational periods.

Applicants must hold relevant current qualifications, including:

SLSA Bronze Medallion / Certificate II in Public Safety

SLSA Gold Medallion or Certificate III in Public Safety

Provide First Aid

Silver Medallion Beach Management

Silver Medallion Aquatic Rescue

Working with Children Check, or willingness to obtain and maintain one

Applicants must also be able to successfully complete the ALS Lifeguard Fitness Assessment and be available to work flexible hours, including weekends and public holidays.

Experience engaging with local Councils or government departments, knowledge of WHS requirements and additional relevant qualifications such as Pain Management, Silver Medallion Advanced First Aid, Remote Pilot Licence (RePL), Rescue Water Craft Operator or SLS Beach Operations Management would be highly regarded.

What's in it for You?

Lead a professional lifeguard team delivering critical community-safety services.

Work across some of the most iconic beaches on the NSW South Coast.

Ongoing training and professional-development opportunities.

A supportive working environment within an experienced operational team.

Access to employee health and wellbeing support.

A positive, dynamic and purpose-driven organisational culture.

The opportunity to make a meaningful contribution to community safety and drowning prevention throughout the Shoalhaven.

Location:

Shoalhaven Local Government Area and Surf Life Saving Services operational locations

About Surf Life Saving Services

Surf Life Saving Services, through the Australian Lifeguard Service, provides professional lifeguard, aquatic-safety and water-safety services across NSW.

We are an equal opportunity employer and embrace the diversity of our people.

Please note that only suitably experienced applicants who meet the above requirements will be contacted.

We thank you for your interest in working with Surf Life Saving Services.