Shift Warehouse Supervisor & Leader (AM/PM) - KPI Focus

Jenner and Co; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Other benefits

Job summary

Jenner and Co in Sydney's Western Suburbs is seeking a Warehouse Supervisor / Shift Manager for AM & PM shifts. You will lead a medium to large warehouse team, drive accuracy and productivity, and ensure safety and customer satisfaction on fast-paced days.

You will manage staffing, monitor KPIs, and actively use the WMS and RF scanners, taking a hands-on approach to daily operations and problem solving to support the site manager.

Qualifications

• Minimum of 2 years warehouse supervisor/shift manager experience.
• Proven leadership and people management skills.
• Experience with warehouse management systems and RF scanners.
• Customer service mindset and problem-solving abilities.

Responsibilities

• Manage the warehouse team and drive performance with a focus on accuracy.
• Identify optimal staffing levels across shifts to meet KPIs.
• Monitor productivity and accuracy to ensure daily peak performance and safety.
• Use and update the warehouse management system & RF scanners.
• Be a hands-on leader, not just behind a desk.
• Ensure customer satisfaction and address delivery issues.
• Maintain delivery and inventory accuracy.

Job description

Jenner and Co in Sydney's Western Suburbs is seeking a Warehouse Supervisor / Shift Manager for AM & PM shifts. You will lead a medium to large warehouse team, drive accuracy and productivity, and ensure safety and customer satisfaction on fast-paced days.

You will manage staffing, monitor KPIs, and actively use the WMS and RF scanners, taking a hands-on approach to daily operations and problem solving to support the site manager.