Shift Supervisor: Lead Team in Fast-Casual Greek

Zeus Street Greek; Australian Capital Territory; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Comprehensive training

Discounted meals

Uniforms

Team-building events

Growth opportunities

Job summary

Zeus Street Greek is seeking a Shift Supervisor to lead the team during each shift, ensuring smooth restaurant operations and high standards of food quality, service, safety and cleanliness.

You will be a hands-on leader, coaching and motivating staff while maintaining brand standards in a fast-paced environment. This role offers growth into senior roles and opportunities to contribute to team development.

Qualifications

• Previous experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership, communication and problem-solving skills.
• Ability to train, coach and motivate team members.
• Sound understanding of food safety, customer service and operational standards.
• Ability to work under pressure and manage priorities effectively.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are consistently met.
• Handle customer enquiries and resolve issues in a professional manner.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Training

Coaching

Motivation

Food safety

Customer service

Operational standards

Prioritization

Working under pressure

Job description

Zeus Street Greek is seeking a Shift Supervisor to lead the team during each shift, ensuring smooth restaurant operations and high standards of food quality, service, safety and cleanliness.

You will be a hands-on leader, coaching and motivating staff while maintaining brand standards in a fast-paced environment. This role offers growth into senior roles and opportunities to contribute to team development.