Shift Supervisor - Lead Fast-Casual Team & Growth Path

Zeus Street Greek; Willoughby City Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training & support

Discounted meals

Uniforms & merchandise

Team events

Brand celebrations

Growth into head office

Job summary

Zeus Street Greek is seeking a Shift Supervisor to lead the team during your shift and ensure the smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people, with a focus on keeping guests satisfied, managing

Qualifications

• Previous experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership, communication and problem-solving skills.
• Ability to train, coach and motivate team members.
• Sound understanding of food safety, customer service and operational standards.
• Ability to work under pressure and manage priorities effectively.

Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Skills

Leadership

Communication

Problem-solving

Team motivation

Training & coaching

Food safety

Customer service

Operations management

Job description

Zeus Street Greek is seeking a Shift Supervisor to lead the team during your shift and ensure the smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people, with a focus on keeping guests satisfied, managing