Shift Supervisor — Lead a Fast-Casual Team

Zeus Street Greek; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Comprehensive training

Discounted Zeus Street Greek meals

Uniforms provided

Team-building events

Opportunities to grow into head office

Job summary

Zeus Street Greek is seeking a proactive Shift Supervisor to lead the team on busy shifts and ensure smooth day-to-day restaurant operations.

You will be a hands-on leader who coaches and motivates staff while upholding high standards of food quality, customer service, safety and cleanliness in a fast-paced environment.

This role suits a confident team leader who thrives under pressure and is passionate about delivering excellent guest experiences.

Qualifications

• Experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership, communication and problem-solving skills.
• Ability to train, coach and motivate team members.
• Sound understanding of food safety, customer service and operational standards.
• Ability to work under pressure and manage priorities effectively.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are consistently met.
• Handle customer enquiries and resolve issues in a professional manner.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Leadership

Team supervision

Communication

Problem-solving

Customer service

Food safety

Job description

Zeus Street Greek is seeking a proactive Shift Supervisor to lead the team on busy shifts and ensure smooth day-to-day restaurant operations.

You will be a hands-on leader who coaches and motivates staff while upholding high standards of food quality, customer service, safety and cleanliness in a fast-paced environment.

This role suits a confident team leader who thrives under pressure and is passionate about delivering excellent guest experiences.