Shift Supervisor - Hungry Jacks M4 West

Ampol; Blacktown City Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On-the-job training

Extensive leadership training

Staff discounts

Job summary

Ampol invites applications for a Shift Supervisor position at Hungry Jack's in Blacktown City Council, New South Wales. This role is vital for leading shifts, ensuring smooth operations, and fostering a training culture among team members.

The ideal candidate will have retail or hospitality experience and a passion for mentoring. If you align with our values of inclusiveness and exceptional service, we encourage your application.

Qualifications

• Experience in a supervisory role in hospitality or retail.
• Ability to lead and mentor team members.
• Strong commitment to guest satisfaction and service excellence.

Responsibilities

• Lead and supervise shifts for safe operations.
• Train and coach team members effectively.
• Ensure compliance with safety standards.

Skills

Experience in retail or hospitality

Passion for training and coaching

Guest Obsessed mindset

High energy

Job description

The Careers are Better at Hungry Jack's!

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

Reporting to the Restaurant Manager, as a Shift Supervisor you will play a vital role in the restaurant as a trainer, coach and mentor to crew level employees. You will be responsible for bringing our values of “Guest Obsessed” and “People Power” to life, delivering exceptional service to our Guests and creating an environment that promotes safe working conditions for all.

Your responsibilities will include:

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

We’re looking for someone who has:

• Experience in retail or hospitality.
• A passion for training, coaching, and mentoring team members.
• A ‘Guest Obsessed’ mindset and commitment to exceptional service.
• Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
• High energy and a strong sense of urgency.

At Hungry Jack’s, we are committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.

Additional Information

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We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.