Shift Leader — Coaching, Service & Career Growth

Hungry-Jack; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Leadership training

Career progression

Competitive pay

Staff discounts

Job summary

Hungry Jack's NSW is seeking a Shift Supervisor to lead and supervise shifts, ensuring safe, smooth operations and training team members to deliver outstanding service.

You will drive sales through guest-focused service, execute the National Marketing Plan, and promote inclusivity and accountability while pursuing career progression across our restaurant network.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest-obsessed mindset and commitment to exceptional service.
• Values aligned with People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, Growth Mindset.

Responsibilities

• Lead and supervise shifts to ensure smooth and safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Skills

Leadership

Coaching

Guest service

Team motivation

Job description

Hungry Jacks Shift Supervisor - M4 Westbound

• Casual
• Employment Type: Permanent - Full Time
• Functional Area: Our Stores ( Retail & QSR)

What’s great about working at Hungry Jack’s? We offer:

On-the-job training to develop your leadership skills.

Extensive leadership and succession training for career advancement.

Clear career pathways for promotion across our restaurant network.

Competitive pay and penalty rates.

Amazing staff discounts through our benefits platform, Jackpot.

Your responsibilities will include:

Leading and supervising shifts to ensure smooth and safe operations.

Ensuring compliance with safety and operational standards.

Providing training and coaching to team members.

Supporting sales growth through exceptional service and suggestive selling.

Executing the National Marketing Plan to enhance customer experience.

Encouraging a culture of inclusiveness, trust, and accountability.

We’re looking for someone who has:

Experience in retail or hospitality.

A passion for training, coaching, and mentoring team members.

A ‘Guest Obsessed’ mindset and commitment to exceptional service.

Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.

High energy and a strong sense of urgency.

What’s great about working at Hungry Jack’s? We offer:

On-the-job training to develop your leadership skills.

Extensive leadership and succession training for career advancement.

Clear career pathways for promotion across our restaurant network.

Competitive pay and penalty rates.

Amazing staff discounts through our benefits platform, Jackpot.

How to Apply

If this sounds like an exciting opportunity for you, follow these steps to apply:

Hit Apply Now: Submit your application through our Ampol Career’s online portal.

Application Review: Our Ampol recruitment team will review your application.

Interview Invitation: Shortlisted applicants will be invited for an interview.

Pre-Employment Checks: Successful applicants will proceed to the pre-employment checks stage.

Apply now to take the next step in your career with Hungry Jack’s – we can’t wait to hear from you!

At Hungry Jack’s, we are committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

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