Hungry Jacks Shift Supervisor - M4 Westbound

Hungry Jack's® Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-the-job training

Leadership development

Career progression

Competitive pay

Staff discounts (Jackpot)

Job summary

Hungry Jack’s Pty Ltd in Sydney seeks a proactive shift supervisor to lead and develop a frontline team. You will drive guest service excellence, coach staff, and ensure safe operations across shifts.

You’ll contribute to sales growth through service excellence and upselling while upholding the brand’s values and standards in a fast-paced environment.

Qualifications

• Experience in retail or hospitality.
• Passion for training and mentoring team members.
• Guest-obsessed mindset and commitment to exceptional service.
• Company values: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, Growth Mindset.

Responsibilities

• Lead and supervise shifts to ensure smooth and safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Role modelling outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Skills

Leadership

Coaching

Guest service

Team supervision

Sales growth

Job description

Job Description

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

Job Description

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

Your Responsibilities Will Include

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

We’re Looking For Someone Who Has

• Experience in retail or hospitality.
• A passion for training, coaching, and mentoring team members.
• A ‘Guest Obsessed’ mindset and commitment to exceptional service.
• Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
• High energy and a strong sense of urgency.

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

At Hungry Jack’s, we are committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.