Shift Supervisor - Hungry Jacks Wyong M1 Northbound

Hungry Jack's® Pty Ltd; Central Coast Council; On-site; AUD 55,000 - 90,000; Full time

Benefits offered by this job

On-the-job training

Leadership training

Career pathways

Competitive pay and penalty rates

Staff discounts via Jackpot

Job summary

Hungry Jack's Pty Ltd is seeking a shift supervisor to lead and support restaurant operations, focusing on delivering exceptional guest service and a safe, efficient environment.

You will train and coach team members, role-model guest obsession, and contribute to sales growth through excellent service and upselling. The role values energy, urgency, and alignment with our People Power culture.

Qualifications

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest-obsessed mindset and commitment to exceptional service.
• Values: People Power, 100% Guest Obsessed, Stronger Together.
• High energy with a sense of urgency.

Responsibilities

• Lead and supervise shifts to ensure smooth, safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Role-model outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust and accountability.

Skills

Retail experience

Hospitality experience

Guest service

Coaching

Job description

Job Description

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

Job Description

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

Your responsibilities will include:

• Leading and supervising shifts to ensure smooth and safe operations.
• Ensuring compliance with safety and operational standards.
• Providing training and coaching to team members.
• Role modelling outstanding guest service.
• Supporting sales growth through exceptional service and suggestive selling.
• Executing the National Marketing Plan to enhance customer experience.
• Encouraging a culture of inclusiveness, trust, and accountability.

We’re looking for someone who has:

• Experience in retail or hospitality.
• A passion for training, coaching, and mentoring team members.
• A ‘Guest Obsessed’ mindset and commitment to exceptional service.
• Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
• High energy and a strong sense of urgency.

What’s great about working at Hungry Jack’s? We offer:

• On-the-job training to develop your leadership skills.
• Extensive leadership and succession training for career advancement.
• Clear career pathways for promotion across our restaurant network.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.

At Hungry Jack’s, we are committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, we believe the Burgers are Better when we all belong.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.