Shift Supervisor - Afternoon Shift

CHEP; Townsville City; On-site; AUD 70,000 - 98,000; Full time

Benefits offered by this job

Leadership development

Career opportunities across CHEP

Global business with local impact

Job summary

CHEP Townsville is expanding its service centre and launching an afternoon shift, offering a permanent full-time opportunity to build a new team on the floor with the guidance of an experienced Site Manager. You'll focus on coaching, developing leaders, delivering safe, efficient operations and engaging the team to meet production and quality goals, while strengthening customer service outcomes. This role supports CHEP's global, sustainable supply chain mission.

Qualifications

• Experience leading frontline production teams.
• Ability to coach and develop future leaders.
• Track record of delivering safety-first operations.
• Ability to balance people, safety and production goals.

Responsibilities

• Lead and develop a frontline production team
• Drive a strong safety-first culture
• Coach and develop future leaders
• Deliver production, quality and customer service outcomes
• Build team engagement, accountability and performance
• Support continuous improvement across the site
• Manage attendance and employee relations with HR

Skills

Team leadership

Coaching

Operational experience

People management

Job description

At CHEP, we help move more goods to more people, in more places than any other organisation on the planet. As part of the Brambles group, we're creating smarter and more sustainable supply chains through our circular business model.

We're expanding our Townsville Service Centre and launching a brand-new afternoon shift. This is a rare opportunity to help build a team, shape the culture and establish the standards that will support the site's next phase of growth. Rather than inheriting the status quo, you'll help create it.

Why Join CHEP?

15% afternoon shift loading

Consistent afternoon shift pattern with an early Friday finish every week:
Monday to Thursday: 2:30pm - 11:00pm
Friday: 12:30pm - 7:00pm

Permanent full-time opportunity

Opportunity to build and shape a new team from the ground up

Leadership development and career opportunities across CHEP and Brambles

Global business with local impact

Safety-focused, values-driven culture committed to developing its people

The Opportunity

As our Afternoon Shift Supervisor, you'll lead a frontline production team while helping establish a new shift operation at our Townsville site.

You'll spend your time where great leaders make the biggest impact, on the floor coaching, developing and supporting your team. Working alongside an experienced Site Manager, you'll play a key role in building a high-performing culture, developing future leaders and driving safe, efficient operations.

What You’ll Do

Lead and develop a frontline production team

Drive a strong safety-first culture

Coach and develop future leaders

Deliver production, quality and customer service outcomes

Build team engagement, accountability and performance

Support continuous improvement initiatives across the site

Manage attendance, performance and employee relations matters in partnership with HR

You’ll Thrive If You

Enjoy building teams, not just managing them

Lead from the floor and build trust quickly

Have experience leading teams in operational environments

Love coaching and developing people

Bring energy, resilience and authenticity to your leadership style

Balance people, safety and operational outcomes with confidence

Our Commitment to Diversity & Inclusivity

CHEP Townsville is a welcoming and inclusive workplace where women thrive in hands‑on roles. We actively encourage applications from women and people of all backgrounds. You’ll be joining a team that values respect, support, and collaboration.

We know that talent comes in many forms. CHEP welcomes applications from Aboriginal and Torres Strait Islander peoples and neurodivergent individuals. We are committed to creating a workplace where people can bring their whole selves to work and feel valued for their unique strengths, experiences, and perspectives.

Need adjustments during the recruitment process? Whether that's extra time, alternative interview formats, or other support, we're happy to work with you to ensure an accessible and positive experience.