Shift Supervisor

Queensland Department of Youth Justice and Victim Support; Woodford; Presencial; AUD 85 000 - 110 000; Tempo integral

Resumo da oferta

Queensland Department of Youth Justice and Victim Support – Woodford QLD is seeking a Shift Supervisor to lead staff across shifts, delivering integrated centre-wide services for young people including accommodation, casework, education and medical services.

The role requires completing Detention Youth Worker training (if not already completed) and maintaining a valid Blue card and Senior First Aid or equivalent.

Qualificações

• Blue card holder (mandatory).
• Detention Youth Worker training completed or able to complete.
• Senior First Aid Certificate or equivalent.

Responsabilidades

• Coordinate staff across shifts to deliver centre-wide services for youth.
• Develop and monitor safe operating policies and procedures.
• Input and monitor information in systems with QA measures.
• Identify and report safety, security and service delivery risks.
• Develop and review emergency and contingency plans; ensure incident management readiness.

Conhecimentos

Staff management

Policy implementation

Risk assessment

Emergency planning

Incident management

Descrição da oferta de emprego

Queensland Department of Youth Justice and Victim Support – Woodford QLD

While the role will eventually be based in Woodford in mid to late 2027, during the construction phase the successful applicant will be based in a variety of locations including Wacol, Caboolture or the Brisbane CBD, which could include overnight stays.

If Detention Youth Worker training has not been completed and you are offered a role, commencement will be on the next available detention youth worker course in early 2027. Further, permanent employment will be confirmed on successful completion of your Detention Youth Worker training.

This role is ideal for candidates who thrive in dynamic environments and enjoy leading and supporting teams through change.

As a Shift Supervisor, you will specifically:

• Manage and coordinate staff on a shift-by-shift basis to deliver integrated centre wide services and activities for young people, including accommodation, casework, programs, education, and medical services.
• Assist with the development, documentation, implementation, and monitoring of effective, efficient, safe, and secure operating policies, standards, procedures, and guidelines.
• Input and monitor information in systems, ensuring quality assurance measures are implemented (e.g., incident reports, suicide risk assessments, and security audits).
• Identify, assess, and report risks related to safety, security, and service delivery in a timely manner, ensuring appropriate escalation and documentation in line with organisational policies and procedures.
• Develop, implement, and review emergency and contingency plans, manage and coordinate the Centre's response to internal and external emergencies, and ensure the functionality and compliance of all security processes and mechanisms, including regular system checks, to enable safe, lawful, and effective incident management.

See the role profile for further role responsibilities.

Mandatory requirements of the role include:

• Valid Blue card
• Completion of or ability to complete Detention Youth Worker training.
• Senior First Aid Certificate or equivalent

Applications to remain current for 12 months.

Job Ad Reference: QLD/703533/26