Shift Supervisor

Queensland Government; City of Moreton Bay; On-site; AUD 90,000 - 110,000; Full time

Job summary

The Queensland Government is seeking a Shift Supervisor for the new Woodford Youth Detention Centre (WYDC) to coordinate centre-wide operations and lead frontline staff. You will respond to incidents, ensure safety, wellbeing and positive outcomes for young people, and support change through supervision and engagement.

This role requires strong leadership, policy guidance, risk management and compliance with detention youth worker training or the ability to complete it, with work across multiple

Qualifications

• Valid Blue Card required and must be kept current.
• Completion of Detention Youth Worker training or ability to complete it.
• Senior First Aid Certificate or equivalent required.

Responsibilities

• Manage and coordinate staff on a shift-by-shift basis to deliver centre-wide services and activities for young people, including accommodation, casework, programs, education, and medical services.
• Assist with development, documentation, implementation and monitoring of operating policies, standards, procedures and guidelines.
• Input and monitor information in systems, ensuring quality assurance measures are implemented (e.g., incident reports, suicide risk assessments, and security audits).
• Identify, assess and report risks related to safety, security and service delivery in a timely manner with escalation per policies.
• Develop, implement and review emergency and contingency plans; coordinate Centre responses to internal/external emergencies and ensure security processes are effective.

Skills

Staff supervision

Incident response

Policy development

Risk assessment

Centre operations

Education

Blue Card

Detention Youth Worker training

Senior First Aid Certificate

Job description

Take the lead in shaping a safe, supportive and rehabilitation-focused environment for young people at the new Woodford Youth Detention Centre (WYDC). As a Shift Supervisor, you will coordinate centre-wide operations, lead and support frontline staff, respond to critical incidents, and ensure the effective delivery of services that promote safety, wellbeing and positive outcomes for young people.

This is an exciting opportunity to be part of a modern, purpose-built facility featuring innovative, home-like accommodation, education and training spaces, cultural and wellbeing areas, and recreational environments designed to support rehabilitation and community safety. Working at WYDC, you will play a key leadership role in maintaining secure operations while positively influencing the lives of young people through professional supervision, guidance and engagement.

While the role will eventually be based in Woodford in mid to late 2027, during the construction phase the successful applicant will be based in a variety of locations including Wacol, Caboolture or the Brisbane CBD, which could include overnight stays.

If Detention Youth Worker training has not been completed and you are offered a role, commencement will be on the next available detention youth worker course in early 2027. Further, permanent employment will be confirmed on successful completion of your Detention Youth Worker training.

This role is ideal for candidates who thrive in dynamic environments and enjoy leading and supporting teams through change.

As a Shift Supervisor, You Will Specifically

• Manage and coordinate staff on a shift-by-shift basis to deliver integrated centre wide services and activities for young people, including accommodation, casework, programs, education, and medical services.
• Assist with the development, documentation, implementation, and monitoring of effective, efficient, safe, and secure operating policies, standards, procedures, and guidelines.
• Input and monitor information in systems, ensuring quality assurance measures are implemented (e.g., incident reports, suicide risk assessments, and security audits).
• Identify, assess, and report risks related to safety, security, and service delivery in a timely manner, ensuring appropriate escalation and documentation in line with organisational policies and procedures.
• Develop, implement, and review emergency and contingency plans, manage and coordinate the Centre's response to internal and external emergencies, and ensure the functionality and compliance of all security processes and mechanisms, including regular system checks, to enable safe, lawful, and effective incident management.

See the role profile for further role responsibilities.

Mandatory Requirements Of The Role Include

• Valid Blue card
• Completion of or ability to complete Detention Youth Worker training.
• Senior First Aid Certificate or equivalent

Applications to remain current for 12 months.

Closing Date: Wednesday, 21st October 2026

Occupational group

Security