Shift Supervisor

Royal Mail; Croydon Shire; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Annual leave 22.5 days + bank holidays

Pension scheme

Employee discounts

Training & development plan

PPE supplied

Job summary

Royal Mail is seeking a Workshop Shift Supervisor for CroydonWorkshop on a permanent contract. You will lead a team of technicians, perform inspections and repairs, and ensure safe, efficient workshop operations.

The role offers a clear career development path and a competitive benefits package. You will report to the Fleet Workshop Manager, work on a full-time shift rota, and contribute to an environment focused on quality and compliance.

Qualifications

• Qualified mechanic with IMI Level 3 in Light or Heavy vehicle or equivalent.
• Own toolkit for standard repairs.
• Experience leading vehicle technicians and communicating technical issues.
• Full UK manual driving licence; HGV preferred.
• Flexible to service demands and shift rota.

Responsibilities

• Lead operations on a shift in line with production planning.
• Deliver weekly team meetings and shift huddles.
• Perform inspections, diagnostics, maintenance and repairs on vehicles and equipment.
• Use personal toolkit for routine maintenance and repairs.
• Ensure accurate work orders and vehicle documentation.

Skills

Leadership

Vehicle technician experience

H&S knowledge

Flexible shift

UK driving licence

Education

IMI Level 3 in Light or Heavy vehicle

Job description

Royal Mail is something special, a well-loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference: 333020

Location: CroydonWorkshop

Job type: Permanentcontract

Are you looking for stability and variety in your next move? Join the largest, and greenest, fleet operator in the UK and take on a new challenge in a commercial vehicle workshop environment.

We are now recruiting Workshop Shift Supervisors at CroydonWorkshop on a Permanent contract, with the potential to earn over £50k.

Working Hours: Full time

• 14:30, week 2: 10:30
• 19:00). You will be required to work 1 in 3 Saturdays (with a weekday day off).

What’s in it for you?

• Salary: £49,503 per annum
• Additional weekend supplement on Saturday (£50 per shift) is applicable.
• 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more.
• An excellent company matched pension scheme and financial benefits.
• The chance to develop your career, including a customised annual training and development plan.
• PPE and image clothing supplied (including overalls and steel toe capped boots).
• Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family.
• The chance to work for the Environmental Fleet of the Year 2024.

A bit about the role

With a Fleet of over 49,000 vehicles, including traditional fuel and electric vehicles, LCVs and HGVs, maintaining our vehicles is a true team effort. Reporting to the Fleet Workshop Manager, the Shift Supervisor provides a pivotal supporting role to the Workshop management team. Responsible for leading operations across a shift in line with production planning and control requirements, you’ll deploy agreed processes and staff resources to ensure the Workshop operates safely and delivers high levels of quality and efficiency.

• You’ll be first line leadership delivering Weekly Team Meetings, shift huddles and have involvement in the remedial approach to conduct issues whilst ensuring a Technicians’ wellbeing following return from sick absence.
• You’ll perform a full range of inspections, diagnostic, maintenance, and repair procedures on a range of vehicles, trailers, and mechanical equipment, when required.
• You’ll use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles.
• You’ll also have access to specialist tooling and shared equipment in our modern, fully equipped workshops.
• You’ll perform effective stock control processes, ensuring accurate and timely completion of work orders and associated vehicle documentation to meet both business and legal requirements.

A bit about you

• Experienced leader: you’ve managed a team of vehicle technicians with excellent knowledge of H&S and have the ability to communicate technical issues to the team.
• Qualified mechanic: you’re fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You’ve got your own toolkit for standard repairs.
• Varied vehicle experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV.
• Valid UK driving license: You hold a full manual UK driving license, preferably an HGV license with trailer experience.
• High working standards: you take pride in your work and do what is necessary to make sure the job is done effectively.
• Flexible to service demands: you’re able to work on a flexible shift rota. You’re always willing to support your team where necessary.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.