Shift Manager Mount Isa

OMKAR FOODS PTY LTD; Mount Isa City; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Management bonus

On-the-job training

Leadership training

Career progression

Competitive pay

Staff discounts

National qualifications

Job summary

Hungry Jack's in Mount Isa is seeking a dynamic leader to join the Restaurant Leadership Team. Reporting to the Restaurant Manager, you will drive guest experience and operational excellence across service and production areas.

You will mentor teammates, execute promotions, manage stock and merchandising, and uphold safety standards. The role offers opportunities for training, promotion, and a supportive workplace culture that values guest obsession and people power.

Qualifications

• Retail or hospitality experience.
• Guest Obsessed mindset and customer focus.
• Ability to lead, coach and mentor team members.
• High energy with a strong sense of urgency.

Responsibilities

• Execute and monitor promotional activities.
• Develop and lead employees; support succession and coaching.
• Maintain store merchandising standards.
• Manage stock and stock control processes.
• Ensure a safe working environment for all staff and guests.

Skills

Guest Obsessed mindset

Leadership

Coaching and mentoring

Team leadership

Energetic and sense of urgency

Job description

The Careers are Better at Hungry Jack's! Reporting to the Restaurant Manager as part of the Restaurant Leadership Team (RLT), you will play a vital role in driving the success of your restaurant, bringing our values of “Guest Obsessed” and “People Power” to life.

You will do this in the service and production areas of your restaurant, leading a team where:

• Guests are placed at the centre of the business.
• Teamwork is essential to deliver on our guests’ expectations.
• Employees are empowered and encouraged to do their best work.

You will also be responsible for:

• Executing and monitoring promotional activities.
• Employee development and leadership.
• Store merchandising.
• Stock management and stock control.
• Maintaining a safe working environment for all team members and guests.

What’s great about working at Hungry Jack's?

We offer:

• Management bonus program to reward your hard work.
• On‑job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.

If you are successful in securing this position, you will be required to provide a National Police Check.

Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued.

As an Equal Opportunity Employer, the Burgers are Better when we all belong.

Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make‑a‑wish, sports and community event sponsorships and volunteering.

Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course!

Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.