Shift Manager: Lead QSC, People & Profit

Connor Group Holdings Pty Ltd; Perth; On-site; AUD 32,000 - 48,000; Full time

Benefits offered by this job

Discounted Macca’s (Yum!)

MyBenefits discounts

24/7 wellbeing support

Nationally recognised qualifications

Job summary

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time roles. You will oversee shifts, run a designated area, and adapt schedules to meet restaurant requirements.

Excellent leadership and customer service are essential for delivering top-quality dining experiences. Key duties include supervising staff, maintaining safety and food handling standards, and using guest feedback to improve service and sales.

Qualifications

• Management experience in Hospitality or Retail (preferred but not required).
• First Aid Level 2 (preferred but not required).
• Fire Safety Training (preferred but not required).
• Police check required (if successful).
• Valid right to work in Australia is required.

Responsibilities

• Deliver outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on shifts.
• Supervise employees to ensure adherence to restaurant operations and procedures.
• Comply with restaurant safety and security standards for a safe working environment.
• Maintain high food safety standards.
• Review guest counts and sales projections to align with shift targets and goals.
• Seek customer feedback to drive exceptional customer experience and repeat business.
• Work within a team to deliver quality and great guest experience.

Skills

Leadership

Customer service

Team management

Multitasking

Attention to detail

Communication

Safety awareness

Job description

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time roles. You will oversee shifts, run a designated area, and adapt schedules to meet restaurant requirements.

Excellent leadership and customer service are essential for delivering top-quality dining experiences. Key duties include supervising staff, maintaining safety and food handling standards, and using guest feedback to improve service and sales.