Shift Leader - Deliver Quality, Service & Growth

McDonald's; Long Point; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Discounts

Retail discounts

Wellbeing support

Qualifications

Training

Flexible hours

Diversity & inclusion

Positive culture

Job summary

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions across our 24-hour stores. You will oversee shifts, run a designated area, and help deliver QSC, sales, and guest experience.

Join a fast-paced, supportive team with flexible scheduling, safety focus, and opportunities to grow your career with Australia’s beloved brand. We provide ongoing training and a welcoming culture that values diversity and inclusion.

Qualifications

• Experience managing hospitality or retail teams is preferred.
• Ability to lead shifts and oversee a designated area.
• Capable of thriving in a fast-paced environment and multitasking.
• Police check is required if successful; valid right to work in Australia.

Responsibilities

• Deliver outstanding QSC (Quality, Service & Cleanliness) and drive sales on shifts.
• Supervise staff to ensure operations and procedures are followed.
• Maintain food safety and comply with safety standards.
• Review guest counts and sales targets to meet restaurant goals.
• Seek customer feedback to enhance experiences and loyalty.
• Collaborate with team to deliver best quality and experience for customers.

Skills

Leadership

Team management

Customer service

Multitasking

Attention to detail

Education

First Aid Level 2

Fire Safety Training

Job description

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time positions across our 24-hour stores. You will oversee shifts, run a designated area, and help deliver QSC, sales, and guest experience.

Join a fast-paced, supportive team with flexible scheduling, safety focus, and opportunities to grow your career with Australia’s beloved brand. We provide ongoing training and a welcoming culture that values diversity and inclusion.