Shift Manager - Flexible Hours, Training & Customer Experience

McDonald's; Greater Shepparton; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Discounted meals

Retail discounts via MyBenefits

Wellbeing support 24/7

Job summary

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time roles at McDonald's. You will oversee shifts, manage a designated area, and help deliver Quality, Service & Cleanliness while ensuring safe and efficient restaurant operations.

The role offers flexible scheduling to fit your availability in a 24-hour business, with opportunities to grow your career in a supportive environment. Ideal for candidates who can multitask and lead a team in a fast-paced setting.

Qualifications

• Management experience in Hospitality or Retail is preferred but not required.
• First Aid Level 2 is preferred but not required.
• Fire Safety Training is preferred but not required.

Responsibilities

• Oversee shifts and run a designated area as a Shift Manager.
• Deliver Quality, Service & Cleanliness, sales and profit on shifts.
• Supervise staff to ensure restaurant operations and procedures are followed.
• Maintain food safety to the highest standard.
• Monitor guest counts and sales projections to meet targets.
• Seek customer feedback to enhance customer experience and repeat business.
• Collaborate with team to deliver high-quality customer experiences.

Skills

Leadership

Customer service

Multitasking

Team supervision

Education

First Aid Level 2

Fire Safety Training

Job description

McDonald’s Australia is hiring energetic Shift Managers for casual, part-time, and full-time roles at McDonald's. You will oversee shifts, manage a designated area, and help deliver Quality, Service & Cleanliness while ensuring safe and efficient restaurant operations.

The role offers flexible scheduling to fit your availability in a 24-hour business, with opportunities to grow your career in a supportive environment. Ideal for candidates who can multitask and lead a team in a fast-paced setting.