Shift Leader: Lead, Coach & Elevate Guest Experience

Guzman Y Gomez; Western Australia; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Fair pay per Award

Flexible rosters

Uniforms and merch

Meal discounts

Comprehensive training

Career progression

Referral program

Team events

Employee assistance program

Résumé du poste

Guzman y Gomez is seeking a Shift Leader to guide the team in delivering authentic dining experiences. You will lead, coach and motivate colleagues to enhance guest satisfaction while upholding food safety and quality standards, ensuring every guest receives the best possible service.

Your leadership will drive operational excellence and foster a positive crew culture, with career pathways into higher roles and ongoing training and support from the team.

Qualifications

• Leadership experience in a fast-paced environment.
• Demonstrated outstanding customer service.
• Completed or willing to complete Food Safety Supervisor certificate.
• Completed or willing to undertake Responsible Service of Alcohol course.

Responsabilités

• Lead, coach and motivate the team to deliver an exceptional guest experience.
• Uphold food safety and quality standards across all shifts.
• Set the tone for operational excellence and a positive work environment.

Connaissances

Leadership experience

Customer service excellence

Formation

Food Safety Supervisor Certificate

Responsible Service of Alcohol certificate

Description du poste

Guzman y Gomez is seeking a Shift Leader to guide the team in delivering authentic dining experiences. You will lead, coach and motivate colleagues to enhance guest satisfaction while upholding food safety and quality standards, ensuring every guest receives the best possible service.

Your leadership will drive operational excellence and foster a positive crew culture, with career pathways into higher roles and ongoing training and support from the team.