Shift Leader Full Time - GYG Northpoint

Guzman y Gomez; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Career progression

Referral program

Team events

Employee assistance

Job summary

Guzman y Gomez in Sydney is seeking a Shift Leader to lead, coach and motivate the crew, enhancing guest experience while upholding food safety and quality standards. You will contribute to operational excellence and a positive work environment for the team.

The role includes flexible rosters, comprehensive training, and opportunities for career progression within the GYG network, with strong support from management and background checks as part of recruitment.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Outstanding customer service skills are essential.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake RSA (Responsible Service of Alcohol) course.

Responsibilities

• Lead, coach and motivate the crew to enhance guest experience.
• Uphold food safety and quality standards to ensure guest satisfaction.
• Set the tone for operational excellence and foster a positive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.