Shift Leader: Fast-Paced Team Lead with Growth Path

Guzman y Gomez; Gold Coast City; Hybrid; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Fair pay aligned with industry award

Flexible rosters

Uniforms and exclusive merch

Meal discounts

Comprehensive training and support

Career progression to AR manager

Referral program

Team building activities

Cultural celebrations

Employee assistance program (Sonder)

Hola Central / Franchisee opportunity

Job summary

Guzman y Gomez in Australia is seeking a Shift Leader to guide a fast-paced team, coach staff, and deliver standout guest experiences while upholding food safety and quality standards.

You will foster a positive work environment, support rosters, and drive operational excellence with opportunities for career progression to restaurant management. Training and employee benefits are provided.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Food Safety Supervisor certificate (completed or willing to complete).
• RSA course completed or willing to undertake.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience.
• Uphold food safety and quality standards across operations.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA) course

Job description

Guzman y Gomez in Australia is seeking a Shift Leader to guide a fast-paced team, coach staff, and deliver standout guest experiences while upholding food safety and quality standards.

You will foster a positive work environment, support rosters, and drive operational excellence with opportunities for career progression to restaurant management. Training and employee benefits are provided.