Shift Leader: Drive Team, Service & Guest Joy

Greene King; Belgravia; Remote; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Career development

Staff discounts

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Inns & hotels discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide a busy pub shift in Australia. You will lead by example, ensure the team has everything they need, and maintain high standards to keep customers happy.

As a team leader, you’ll deputise for management, coordinate the team during busy periods, and ensure the bar is safe, legal, and clean. You’ll model excellent service and support a welcoming atmosphere for all guests.

Qualifications

• Exceptional customer service with a welcoming approach.
• Ability to lead, coach and deputise for management.
• Coordinate a busy shift to ensure smooth service.
• Maintain safety, legality and cleanliness in the bar.

Responsibilities

• Lead by example to ensure shift runs smoothly.
• Support team with resources and training as needed.
• Maintain high standards of service and customer satisfaction.
• Ensure bar area is safe, compliant and well-presented.

Skills

Customer service

Leadership

Team coordination

Attention to detail

English proficiency

Job description

Greene King is seeking a Team Leader to guide a busy pub shift in Australia. You will lead by example, ensure the team has everything they need, and maintain high standards to keep customers happy.

As a team leader, you’ll deputise for management, coordinate the team during busy periods, and ensure the bar is safe, legal, and clean. You’ll model excellent service and support a welcoming atmosphere for all guests.