Shift Leader & Assistant Manager — Flexible Hours & Training

KFC Adco Limited; Sydney; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay rates

On the job training and development

Flexibility to suit your lifestyle

Job summary

KFC Adco Limited in Sydney is seeking an Assistant Restaurant Manager (ARM) to be the right-hand person to the Restaurant General Manager. You’ll lead shifts, supervise the team, ensure safety and a welcoming environment for guests while delivering excellence in service and operations.

You’ll train and develop Team Members, recruit, assign responsibilities, coach underperformers, and manage KPIs for sales, profitability, and customer satisfaction.

Qualifications

• Experience in a supervisory/leadership role.
• Strong communication and interpersonal skills for team and guest engagement.
• Ability to manage multiple priorities in a fast-paced setting.
• Focus on delivering exceptional guest experiences and driving results.
• Ability to train and develop a dynamic team.
• Strong problem-solving and quick decision-making abilities.
• Understanding budgets, inventory and labour costs to drive efficiency.
• Commitment to workplace safety and WHS standards.

Responsibilities

• Manage shifts and lead a dynamic team to ensure smooth restaurant operations.
• Recruit, assign responsibilities and maintain high performance standards.
• Coach and develop team members to improve performance.
• Track KPIs for sales, profitability, team member experience and customer satisfaction.
• Manage budgets, inventory and labour costs to optimise efficiency.
• Ensure compliance with regulations and address customer feedback.
• Implement marketing initiatives to drive business growth.
• Create an environment where both team members and customers have exceptional experiences.

Skills

Supervisory leadership

Excellent communication

Interpersonal skills

Fast-paced multitasking

Customer experience focus

Team training and development

Problem-solving

Decision-making under pressure

Budget, inventory & labour cost

WHS compliance

Job description

KFC Adco Limited in Sydney is seeking an Assistant Restaurant Manager (ARM) to be the right-hand person to the Restaurant General Manager. You’ll lead shifts, supervise the team, ensure safety and a welcoming environment for guests while delivering excellence in service and operations.

You’ll train and develop Team Members, recruit, assign responsibilities, coach underperformers, and manage KPIs for sales, profitability, and customer satisfaction.