Shift-Based Airport Ground Supervisor – Customer Care & Ops

Hoban Recruitment; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Shift allowance

Commuting support

Job summary

Hoban Recruitment is recruiting an Airport Officer / Ground Staff for a major Japanese airline at Sydney International Airport. The role focuses on safe, efficient, high-standard airport operations and exceptional customer service.

You will supervise passenger handling and ground operations, work rotating shifts 6:30am-2:30pm and 2:30pm-10:30pm, and coordinate with diverse stakeholders. The role offers shift allowance and commuting support.

Qualifications

• Minimum 1 year of airport working experience.
• English proficiency required; Japanese knowledge advantageous.
• Willingness to work shift-based hours.

Responsibilities

• Supervise passenger handling, ramp, and operations.
• Ensure tasks completed within set timeframes.
• Perform office support and administrative duties.
• Lead and supervise assigned airline staff and team.
• Handle ad hoc duties as required.

Skills

Supervisory experience

Microsoft Office

English proficiency

Customer service

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Hoban Recruitment is recruiting an Airport Officer / Ground Staff for a major Japanese airline at Sydney International Airport. The role focuses on safe, efficient, high-standard airport operations and exceptional customer service.

You will supervise passenger handling and ground operations, work rotating shifts 6:30am-2:30pm and 2:30pm-10:30pm, and coordinate with diverse stakeholders. The role offers shift allowance and commuting support.