Shelter Operations Assistant

Wingecarribee Shire Council; Moss Vale; On-site; AUD 47,000 - 63,000; Full time

Benefits offered by this job

Health & wellbeing initiatives

Career development & learning support

Welcome Experience

Salary + 12% superannuation

Job summary

Wingecarribee Shire Council is seeking a Casual Shelter Operations Assistant for Moss Vale. The role involves hands-on care for animals, assisting with adoptions and shelter operations, and delivering quality service in a busy animal shelter environment.

Responsibilities include feeding, cleaning, monitoring welfare, record keeping, and assisting the public with compassionate support. Applicants should have relevant certificates and a current driver’s licence.

Qualifications

• Certificate II Animal Studies or willingness to obtain
• Accredited under the Companion Animals Act as an Authorised Identifier or willingness to obtain
• Intermediate level of computer literacy including database entry, internet navigation and Microsoft Office
• Previous pound / animal shelter, or livestock operating experience or willingness to learn
• Current Drivers Licence (class C)
• Current First Aid Certificate or willingness to obtain prior to commencement

Responsibilities

• Feeding, cleaning, exercising and caring for animals
• Monitoring health and wellbeing of animals
• Assisting with admissions, adoptions, reclaims and shelter operations
• Transporting animals when needed
• Maintaining accurate records and databases
• Providing professional and sensitive customer service

Education

Certificate II Animal Studies

Authorised Identifier under Companion Animals Act

Microsoft Office

Database entry experience

Animal shelter/pound experience

Current Driver's Licence

First Aid Certificate

Tools

Microsoft Office

Job description

Wingecarribee Shire Council – Moss Vale NSW

Applications close: 10 November 2026
Shelter Operations Assistant
Casual position - Varied work hours
Salary: $40.80 per hour (Inclusive of 25% casual loading) + 12% Superannuation

Looking for hands-on work with purpose?Be part of a team that gives animals a second chance. Join our Shelter team and help provide care, comfort and positive outcomes for animals in need.

As our Casual Shelter Operations Assistant, you'll play an important role in providing quality care for animals within Council's animal shelter facilities. Working as part of a dedicated team, you'll help ensure animals are cared for in a safe, clean and compassionate environment while supporting positive outcomes for animal welfare and the community.

Your day-to-day responsibilities will include feeding, cleaning, exercising and caring for animals, monitoring their health and wellbeing, and assisting with admissions, adoptions, reclaims and shelter operations. You'll also support the transportation of animals, maintain accurate records and databases, and assist members of the public by providing professional and sensitive customer service.

This is a hands-on role suited to someone who is passionate about animal welfare, enjoys working in a physically active environment, and can confidently contribute to the smooth operation of a busy shelter facility.

Why Wingecarribee?

Wingecarribee Shire sits at the heart of the Southern Highlands of NSW, renowned for its natural beauty, vibrant towns, and strong sense of community. We are proud to serve a region with a thriving local economy and a lifestyle that balances career opportunities with wellbeing.

As a forward-thinking Council, we are committed to building a sustainable, inclusive, and resilient future. Guided by our Community Strategic Plan 2035, we focus on delivering high-quality services that support our community while protecting the unique character of our Shire.

By joining Wingecarribee Shire Council, you’ll be part of an organisation that values teamwork, innovation, and continuous improvement, where your skills make a real difference to the places our community lives, works, and enjoys.

You’ll also get to enjoy:

Attractive salary package + 12% superannuation

Health & wellbeing initiatives – Fitness Passport, EAP and Flu Vaccines

Career development & learning support – Tertiary assistance available

Salary packaging options available - make the most of your income

The Welcome Experience - The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community. nsw.gov.au/welcomeexperience

Community & social engagement – Enjoy opportunities to participate in local events, team-building activities, and community initiatives that bring our staff and residents together.

Recognition through our annual awards ceremony celebrating and rewarding staff achievements

What You’ll Need to Succeed (Essential Criteria)

Certificate II Animal Studies, or willingness to obtain

Accredited under the Companion Animals Act as an Authorised Identifier or willingness to obtain

Intermediate level of computer literacy including database entry, internet navigation and Microsoft Office

Previous pound / animal shelter, or livestock operating experience or willingness to learn

Current Drivers Licence (class C)

Current First Aid Certificate or willingness to obtain prior to commencement

Other Requirements

Complete a pre-employment medical prior to commencement

Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us at *******@wsc.nsw.gov.au, by phone on 1300 680 *** or by visiting our office at 68 Elizabeth St, Moss Vale.