Animal Shelter Assistant

Hawkesbury City Council; Windsor; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Fitness Passport

On Site Parking

Great working environment

Job summary

Hawkesbury City Council is seeking an Animal Shelter Assistant based in Mulgrave. The role combines administrative tasks with hands-on animal care, including front counter duties, cash handling, and kennel cleaning.

You will liaise with animal welfare groups and manage daily transactions, with a passion for animal welfare and strong customer service skills. The position offers a permanent full-time arrangement and an on-site work setup.

Qualifications

• Excellent communication and customer service skills are required.
• Data entry and computer skills are essential.
• Experience with cash handling and basic administration is expected.

Responsibilities

• Front counter operation and daily cash handling within the facility.
• Feed animals and clean kennels as part of daily routines.
• Liaise with animal welfare groups and manage daily transactions.

Skills

Communication skills

Customer service

Cash handling

Data entry

Computer skills

Administration

Education

Cert II Animal Studies or equivalent

Job description

Location:Mulgrave

Department:Regulatory Services

Employment type:Full-Time

Work Arrangement:On-site

Animal Shelter AssistantBepassionate. Be progressive. Hawkesbury City Council.

• Permanent Full Time
• 9 DayFortnight
• Fitness Passport + On Site Parking

Hawkesbury CityCouncil is the largest local government area in metropolitan NSW covering 2,800square kilometres, incorporating both urban and rural communities. We are committed to working together todeliver outcomes for the community through innovation and best practice.

Hawkesbury City Council strives to be an inclusive workplacefor all people. We welcome and encourage applications from all ages andgenders, Aboriginal and Torres Strait Islander peoples, people from culturallydiverse backgrounds, the LGBTIQ+ community, veterans and people withdisabilities.

The Role

Reporting to the Companion Animals Team Leader, and based in Mulgrave theAnimal Shelter Assistant is a varied position consisting of both administrativetasks and hands on tasks such as front counter operation, cash handling, feeding animals and cleaning kennels. TheAnimal Shelter Assistant will liaise with animal welfare groups and beresponsible for daily transactions within the facility.

About You

You will havestudied an animal related discipline and have a passion foranimals and animal welfare. You will have excellent communication and customerservice skills, you will be self motivated and have the ability to work under pressure and deal with conflict through negotiation. You will have demonstrated administration, clerical and cash handling experiencesupported by sound computer skills.

• Cert II Animal Studies or equivalent experience
• Sound Administration and Clerical experience
• Ability to handle/control companion animals
• Data entry and computer skills using a variety of software programs
• Experience in cash handling

The Rewards

• Greatworking environment
• Healthand Wellbeing Program
• LongService Leave after 5 years
• Trainingand Development Opportunities
• EmployeeReward and Recognition program
• EmployeePerformance Review and Planning System
• CorporateRate Gym Membership - Oasis Leisure Centre
• SocialClub - BBQs, Christmas parties, raffles and activities
• EmployeeAssistance Program for employees and their family

Applicants who donot address the selection criteria may not be considered for this position.

Please note that the canvassing of Councillorsin relation to these matters will automatically disqualify the applicant fromthis process.