Shelter Operations Assistant

Careers at Council; Moss Vale; On-site; AUD 46,000 - 66,000; Full time

Benefits offered by this job

Attractive salary + 12% superannuation

Health & wellbeing initiatives

Career development & learning support

Salary packaging options

Welcome Experience program

Community & social engagement

Job summary

Wingecarribee Shire Council is seeking a Casual Shelter Operations Assistant to care for animals in our busy animal shelter facilities. You'll feed, clean, exercise and monitor animals, assist with admissions, adoptions and reclaims, and help maintain records and provide friendly customer service.

This hands-on role suits someone passionate about animal welfare, comfortable working physically, and able to contribute to a safe, clean environment.

Qualifications

• Certificate II Animal Studies or willingness to obtain.
• Accredited under the Companion Animals Act as an Authorised Identifier or willingness to obtain.
• Intermediate computer literacy including database entry, internet navigation and Microsoft Office.
• Previous pound/animal shelter or livestock operating experience or willingness to learn.
• Current Drivers Licence (class C).
• Current First Aid Certificate or willingness to obtain prior to commencement.

Responsibilities

• Feeding, cleaning, exercising and caring for animals, monitoring their health and wellbeing, and assisting with admissions, adoptions, reclaims and shelter operations.
• Support the transportation of animals, maintain accurate records and databases, and assist members of the public by providing professional and sensitive customer service.

Skills

Animal Studies Cert

Authorised Identifier

Computing literacy

Shelter experience

Driver's Licence

First Aid Certificate

Job description

Applications close: 10 November 2026
Shelter Operations Assistant
Casual position - Varied work hours
Salary: $40.80 per hour (Inclusive of 25% casual loading) + 12% Superannuation

Looking for hands‑on work with purpose?Be part of a team that gives animals a second chance. Join our Shelter team and help provide care, comfort and positive outcomes for animals in need.

What You'll Do

As our Casual Shelter Operations Assistant, you'll play an important role in providing quality care for animals within Council's animal shelter facilities. Working as part of a dedicated team, you'll help ensure animals are cared for in a safe, clean and compassionate environment while supporting positive outcomes for animal welfare and the community.

Your day‑to‑day responsibilities will include feeding, cleaning, exercising and caring for animals, monitoring their health and wellbeing, and assisting with admissions, adoptions, reclaims and shelter operations. You'll also support the transportation of animals, maintain accurate records and databases, and assist members of the public by providing professional and sensitive customer service.

This is a hands‑on role suited to someone who is passionate about animal welfare, enjoys working in a physically active environment, and can confidently contribute to the smooth operation of a busy shelter facility.

Why Wingecarribee?

Wingecarribee Shire sits at the heart of the Southern Highlands of NSW, renowned for its natural beauty, vibrant towns, and strong sense of community. We are proud to serve a region with a thriving local economy and a lifestyle that balances career opportunities with wellbeing.

As a forward‑thinking Council, we are committed to building a sustainable, inclusive, and resilient future. Guided by our Community Strategic Plan 2035, we focus on delivering high‑quality services that support our community while protecting the unique character of our Shire.

By joining Wingecarribee Shire Council, you’ll be part of an organisation that values teamwork, innovation, and continuous improvement, where your skills make a real difference to the places our community lives, works, and enjoys.

You’ll also get to enjoy:

• Attractive salary package + 12% superannuation
• Health & wellbeing initiatives – Fitness Passport, EAP and Flu Vaccines
• Career development & learning support – Tertiary assistance available
• Salary packaging options available - make the most of your income
• The Welcome Experience - The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community. nsw.gov.au/welcomeexperience
• Community & social engagement – Enjoy opportunities to participate in local events, team‑building activities, and community initiatives that bring our staff and residents together.
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

What You'll Need to Succeed (Essential Criteria)

• Certificate II Animal Studies, or willingness to obtain
• Accredited under the Companion Animals Act as an Authorised Identifier or willingness to obtain
• Intermediate level of computer literacy including database entry, internet navigation and Microsoft Office
• Previous pound / animal shelter, or livestock operating experience or willingness to learn
• Current Drivers Licence (class C)
• Current First Aid Certificate or willingness to obtain prior to commencement

Other Requirements

• Complete a pre‑employment medical prior to commencement

Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us at *******@wsc.nsw.gov.au, by phone on 1300 680 *** or by visiting our office at 68 Elizabeth St, Moss Vale.

Applications close: 10 November 2026 – don’t miss this opportunity.